Windows 10: Microsoft store missing from device

I have tried some things like resetting windows but it didn't work

:)

 

Win 10 Microsoft App Store Missing

Hi, I'm having a huge issue with a clients laptop and none of the forums , YouTube tutorials or Microsoft support has been able to help me with this problem .
The Microsoft store App has completely disappeared from they're Laptop , other Microsoft store apps are still there but they don't run.

I have tired to use the methods mentioned on theses websites ( only posting a few since all of them say the same things)
[ Top 4 Ways to Fix Microsoft Store Missing in Windows 10 ]
[ https://answers.microsoft.com/en-us/...ab4a2af?auth=1 ]
[ https://answers.microsoft.com/en-us/...03c31c?page=11 ]
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[ https://www.thewindowsclub.com/windo...ing-windows-10 ]
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This is the one ill use as reference: Solved: Microsoft Store App missing in Windows 10 version 2004

In the above mentioned site it gave a few ways to fix it ( none worked ) , i'll list all the ones i tried and try and give as much information about the results as possible.
In order :
1 . Run Trouble Shooter for "Windows Store Apps" , no problems detected .
2 . Reset Windows Store cache using Win+R . gives you the "you'll need a new app to open this ms-windows-store" popup box
3 . Re-Register Microsoft Store using power shell (look at reference link to see what code was used , results in the posted snapshot)





4 . Run DISM command in elevated command prompt (again look at reference for commands used) , "check health" showed component store as repairable,
but following commands resulted in nothing but 16 hours of waiting with no results
5 . Manually Repair Microsoft Store , downloaded the file given (http://go.microsoft.com/fwlink/?LinkId=619547)
ran the first command step 5. as written on site (results image ) . tried skipping step 5. and went straight to step 6. (results in image)




i uploaded a system info file ("msinfo32.nfo") at filehosting.org you can view it at below link .
(this is a download link for the nfo file) https://www.filehosting.org/file/det...7/msinfo32.nfo

Also . . . . unfortunately i don't know when the problem started or if it was caused after a update , app install or something like that . All i know about what happened before i was contacted is what they told me , apparently the Microsoft store kept giving a error code when trying to update or connect to account ( they conveniently don't remember the code though) . i have searched all they're apps from top to bottom and i cant find any trace of the MS store , all that remains are the games and apps they downloaded from the store before it started with it's problems .

I also ask that any info or help you can give to be posted below (obviously) and if you guys can possibly also send it to my personnel email L: kobuscoetsee78@gmail.com ( this account was created with my clients details , i don't use my personnel details on my clients devices ever! . any info you guys can send to my own email will help me a lot , since i might then be able to start making any necessary preparations before getting back to them )

 

Store app is missing.

Hi,

Thank you for the reply and update.

• 
  Are you signing in with Microsoft User account or local user account?
  

I suggest you to follow these steps and check if this helps.

• 
  Press Windows key + R key to open Run.
  
• 
  Type wsreset.exe and press Enter.
  

Restart the PC and sign in with Microsoft User account and check if you are able to find Windows Store icon.

Keep us informed to help you further.

 

Imaging Devices missing in Device Manager and Webcam doesn't working

Hi,

Since you mentioned that the said driver is missing in Device Manager, what we suggest is for you to check in the Hidden Devices section on Device Manager. Kindly follow the steps below:

• On the desktop, press Windows key + X and select
  Device Manager.
• Click on View and select
  Show Hidden Devices.
• Check for the webcam under Imaging Devices.
• If the webcam is listed, then right-click on it and select
  Update Driver Software
• Select Browse My Computer for Driver Software and follow the prompted steps.

Please post back with the result for further assistance