Windows 10: Microsoft Store not allowing to install anything

Discus and support Microsoft Store not allowing to install anything in Microsoft Windows 10 Store to solve the problem; Hello, I wanted to install the Prime Video, Sea of Thieves and Netflix on my Microsoft store app but when I press install nothing happens, it's like... Discussion in 'Microsoft Windows 10 Store' started by Niroski, Sep 25, 2020.

  1. Niroski Win User

    Microsoft Store not allowing to install anything


    Hello,
    I wanted to install the Prime Video, Sea of Thieves and Netflix on my Microsoft store app but when I press install nothing happens, it's like the button has no function.

    I've tried looking online for the solution, I've tried wsreset, regedit, powershell commands, cmd commands, restarting pc, resetting the store and nothing works.

    When I try wsreset nothing happens I open the app and I sat there for about 20mins and it did nothing... just stayed open, I don't know what the issue could be but could I have some help?

    Thank you.

    :)
     
    Niroski, Sep 25, 2020
    #1

  2. Minecraft installation in Microsoft store

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand your concern as you are unable to install Minecraft in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

    • What is the Windows 10 version and Build installed? (Type
      winver in Windows search/Run command)
    • Do you have any non-Microsoft antivirus program installed?
    • Does this issue occur for all games & apps from the store?
    • What is the date and time on the PC and ensure it is correct?
    • Do you get any error message or code?

    Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the game.

    Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
    Run dialog box, type wsreset.exe, and then select OK.

    Note:
    A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

    Step 2: Run the Windows Store Apps Troubleshooter: Select the
    Start button, and then select Settings>Update & Security
    > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

    Step 3: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.

    Step 4: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to

    create a local user or administrator account in Windows 10
    .

    Regards,

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Sep 25, 2020
    #2
  3. Apps won't install in Microsoft Store

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as you are unable to install apps in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:



    • Do you have any non-Microsoft antivirus program installed?
    • Does this issue occur for all apps from the store?
    • What is the date and time on the PC and ensure it is correct?


    Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the app.



    Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
    Run dialog box, type wsreset.exe, and then select OK.



    Note:
    A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



    Step 2: Run the Windows Store Apps Troubleshooter: Select the
    Start button, and then select Settings>Update & Security
    > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.



    Step 3: Refer the troubleshooting steps and mentioned
    in this article: Fix problems with apps from Microsoft
    Store




    Step 4: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.



    Step 5: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to
    create a local user or administrator account in Windows 10.



    Regards,

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Sep 25, 2020
    #3
  4. Eric Ber Win User

    Microsoft Store not allowing to install anything

    Uninstalled apps stuck "installing" in Microsoft Store (MSN News)

    Hi Will,

    A corrupted Microsoft Store cache is one of the possible reasons why some apps are stuck in an "installing phase" when you try to uninstall them. We suggest that you try running the
    Windows App troubleshooter to troubleshoot the issue.

    If the issue persists, we suggest that you reset the Microsoft Store cache. You can follow the steps below to reset the Microsoft Store cache:

    • Press Windows + R keys to open the run
      command
      box.
    • Type WSReset, then try launching Microsoft Store and sign in.

    Should you need further assistance, don't hesitate to get back to us.
     
    Eric Ber, Sep 25, 2020
    #4
Thema:

Microsoft Store not allowing to install anything

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