Windows 10: Microsoft store not letting me download game

Discus and support Microsoft store not letting me download game in Windows 10 Gaming to solve the problem; Hi I bought Minecraft Windows 10 as I already have java edition but was looking to play cross-platform with friends on this Microsoft account. When I... Discussion in 'Windows 10 Gaming' started by FaithDinnage, May 7, 2020.

  1. Microsoft store not letting me download game


    Hi


    I bought Minecraft Windows 10 as I already have java edition but was looking to play cross-platform with friends on this Microsoft account. When I open Settings > Accounts, it says my Microsoft account is added to this device it's not the administrator, but it says it's added but then when I open the devices page on my Microsoft account it doesn't say I have this PC as a device.

    This means it's not letting me download the game onto my computer because I don't have any devices listed?

    :)
     
    FaithDinnage, May 7, 2020
    #1

  2. microsoft Solitaire games Wont load and can't download any new games from Store

    Hi Mosey,

    Thank you for posting your query on Microsoft Community.

    I understand that you are facing problem with Microsoft Store Apps and games.

    It would be grateful if you can reply to this question in order to assist you further:

    • Do you receive any error message or code when you try to play the games or download games from Windows Store?
    • What happen when you try to play the Microsoft Solitaire collection games?
    • Do you face issue only while downloading games or even other apps from Windows Store?

    Note: Basic information on Apps

    • UAC (User Account Control) must be enabled.
    • To access the Windows Store and to download and run apps, you need an active Internet connection and a screen resolution of at least
      1024 x 768.
    • To snap apps, you need a screen resolution of at least
      1366 x 768.
    • Make sure video card driver is updated.
    • Make sure that Date and Time in your device is correct and up-to date.

    Let's try the below steps and check if it helps:

    Step 1: Try clearing the Store Cache:

    • Press the Windows key + R keys.
    • In the Run window, type
      WSReset.exe
      and click “Ok”.
    Step 2: Also I would suggest you to run
    Windows Store Troubleshooter and check if it helps:

    1. Type Troubleshooter in the
    search bar
    and click on it from the list.

    2. Click on view all and select
    Windows Store Apps
    and click next.

    3. Follow the onscreen instruction.

    Let us know if the above methods helps to fix the Store issue. If the issue persists or you have any other issues with Windows, please do post it in Microsoft Community. We would be happy to assist you.

    Thank You.
     
    Sangeeta Sarkar, May 7, 2020
    #2
  3. Gino Des Win User
    can't download games from store

    Hi Krishna,

    You might be experiencing this issue because of a connectivity issue or the Microsoft Store cache is corrupted. In order to diagnose the problem, we suggest that you try the following methods:

    Method 1: Run the troubleshooter for Windows apps. This troubleshooter fixes problems that may prevent apps and games from downloading and installing correctly. To run the troubleshooter, kindly refer to the following article:

    Run the troubleshooter for Windows apps
    .

    Method 2: Manually reset the Windows Store app cache then try to download games again. To manually reset, follow the steps below:

    • Click Start.
    • On the search bar, type Command Prompt, and right-click Command Prompt
      from the results.
    • Click Run as administrator.
    • Type wsreset, and press Enter.

    We also recommend that you download and install any pending updates that need to be installed on the computer through

    Windows Update
    and check if it helps resolve the issue.

    If the issue persists, kindly send us a reply with the following information so we can further pinpoint the cause of this issue:

    • Do you only experience this issue when downloading a specific game from Microsoft Store? If yes, what is the name of the specific game you are trying to download?
    • Have you tried downloading the game by accessing
      Microsoft Store using your web browser
      ?
    • What other troubleshooting steps have you tried so far?

    Let us know how it goes so we can assist you further.
     
    Gino Des, May 7, 2020
    #3
  4. Microsoft store not letting me download game

    Microsoft Store Games

    Hi Nhan,

    For us to make sure that the failed download will be remove from your device, please follow the steps below:

    Step 1: Uninstall the game on your device.

    Click this link for the steps.

    Step 2: Run the troubleshooter for Windows apps.



    Check this link for the app troubleshooter.

    Step 3: Reset the Windows Store to clear the Store cache.



    • Press Windows key + X on your keyboard.   
    • Click on Command prompt (Admin).   
    • Type wsreset.exe, and then hit Enter.   

    Step 4: Reinstall the game again.

    To make sure that all changes made will take effect. Here's the link on how.

    We hope that this information was helpful. Let us know if you need further assistance.
     
    Acelyn Alc, May 7, 2020
    #4
Thema:

Microsoft store not letting me download game

Loading...
  1. Microsoft store not letting me download game - Similar Threads - Microsoft store letting

  2. Microsoft Store won't let me download games onto my D Drive

    in Microsoft Windows 10 Store
    Microsoft Store won't let me download games onto my D Drive: I never was able to download stuff onto my d drive, but yesterday I bought the game pass and was able to download Sea of Thieves onto my d drive somehow. Now I want to download another game but it isn't showing up. I can download onto my d drive with every other app such as...
  3. Microsoft store wont let me download origin

    in Windows 10 Gaming
    Microsoft store wont let me download origin: what do I do if I get a warning that says the app you're trying to install isn't a Microsoft-verified app? origin sound be compatible to all , windows, not just Mac and Microsoft should allow gamers to have this app. what can I do to solve this?...
  4. Microsoft Store Isn't Letting Me Download a Game on Multiple Devices

    in Microsoft Windows 10 Store
    Microsoft Store Isn't Letting Me Download a Game on Multiple Devices: So, yesterday, I had downloaded Minecraft Windows 10 with no problem on a device at another house using my Microsoft account that was linked with my Mojang account. Today however, I am at a different house and computer and when I log into my Microsoft account, I'm not able to...
  5. Won't let me download games.

    in Windows 10 Gaming
    Won't let me download games.: When I try to download a game it says I have no applicable devices to install on. Then when I go to my devices, I have my desktop clearly on there with no problems. SO when I click on that and try to install a game again it says I have no applicable devices even though I...
  6. Microsoft Store Doesn't let me download themes

    in Microsoft Windows 10 Store
    Microsoft Store Doesn't let me download themes: Hi, when I try to download a new theme from the store, it's just kept glitching every time. Never seen this before, the problem was started today. [IMG]th...
  7. Microsoft store refuses to let me download from Canada Store

    in Microsoft Windows 10 Store
    Microsoft store refuses to let me download from Canada Store: I am in Canada and logged into the Microsoft Store from my PC, i downloaded a free app TUBECAST VR and then tried to buy the app from with the TUbecast app but when i reach the payment option the only way to pay is with a us credit card. I have formated my pc and tried...
  8. Microsoft Store wont let me download

    in Microsoft Windows 10 Store
    Microsoft Store wont let me download: Hi, I have a active membership to Xbox Game Pass Ultimate and was able to download and play MS store apps/games mainly Gears 5. Since installing Windows on my new PC the store does not allow me to download Gears 5 anymore. When I cursor over the install button I get a round...
  9. Microsoft Store won't let me install games

    in Microsoft Windows 10 Store
    Microsoft Store won't let me install games: It only applies to games that requie administrator approval for instalation (other games work fine), my install button is just diabled: [ATTACH] When I select install on my devices it displays a message that I don't heve suitable device for this game. Of course I have an...
  10. The Microsoft store won't let me download anything

    in Microsoft Windows 10 Store
    The Microsoft store won't let me download anything: I've had my computer for a while, its a good computer, it has served me well. One thing, however, that is not serving me well is this: When I try to download things from the Microsoft store, it simply. Just. Won't let me. Instead of downloading whatever it is I try to...