Windows 10: Microsoft Store not working over VPN - Answer: Change Registry Setting

Discus and support Microsoft Store not working over VPN - Answer: Change Registry Setting in Microsoft Windows 10 Store to solve the problem; I ran into this problem after getting a new Laptop from my company. The error I was receiving was Error Code 0x8024500C and it said that the Windows... Discussion in 'Microsoft Windows 10 Store' started by Ara Bravo Condas, May 7, 2019.

  1. Microsoft Store not working over VPN - Answer: Change Registry Setting


    I ran into this problem after getting a new Laptop from my company. The error I was receiving was Error Code 0x8024500C and it said that the Windows Update Service was not started (or something to that effect), but of course it was. I tried all other suggestions I found online but to no avail. The bottom-line for me was that I was running over VPN. To correct the problem I changed the following Windows Registry Setting as follows. Hope it helps you as it took me a while to figure it out.


    https://www.windows-security.org/df...nect-to-any-windows-update-internet-locations


    Microsoft Store not working over VPN - Answer: Change Registry Setting a688b6c0-4334-4a43-9122-5f4d34f23dbe?upload=true.png

    :)
     
    Ara Bravo Condas, May 7, 2019
    #1
  2. Knoxx29 Win User

    Vpn ( trusted Vpn)

    Hi everyone.
    I am not an expert about Vpn and that's why I would like to know if someone could list me a few trusted Vpns, I would really appreciate any suggestion/ advice.

    Thanks.
     
    Knoxx29, May 7, 2019
    #2
  3. SmokieT Win User
    Windows store not working while running on a vpn.

    Hey, thanks for the reply.

    Here is a screenshot of the error I get when trying to access the Windows Store while the VPN is running. .


    Microsoft Store not working over VPN - Answer: Change Registry Setting 553afa6d-a4fe-4918-b1bd-8754f171c2d0.jpg


    Other than installing the VPN software, no major changes were made.

    As far as troubleshooting steps.....There were a few. It took a while to figure out the VPN/Windows Store connection.

    • Searched for the error code. Google and Bing.
    • Ran the troubleshooter which found the Store cache was corrupt. Repair didn't work.
    • Posted a question in the community without results
    • Contacted MS support and gave the tech access and he made some changes that appeared to have worked. (The VPN had not launched prior to testing after the restart)
    • More searches and more dead ends.
    • I wanted to check something out in Edge one day and I noticed it was running smooth and glitch free. I clicked the Store icon and just like magic is popped open. I then noticed the VPN wasn't connected. That was kinda the eureka moment for me. All three
      PC's do the same thing. VPN on, no Store. VPN off, Store works fine.
    The issue seems to be isolated to just the Store app. I chatted with a guy who was having the same issue and used a different VPN provider so it's not isolated to one.

    Thanks for looking into this for me.
     
    SmokieT, May 7, 2019
    #3
  4. P4-630 Win User

    Microsoft Store not working over VPN - Answer: Change Registry Setting

    Vpn ( trusted Vpn)

    Tired of Germany blocking many youtube videos? *Big Grin Microsoft Store not working over VPN - Answer: Change Registry Setting :D
     
    P4-630, May 7, 2019
    #4
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Microsoft Store not working over VPN - Answer: Change Registry Setting

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