Windows 10: Microsoft Store PC Games - New Account

I currently use an extremely outdated Hotmail account. I'm working on updating my computers to my newer outlook account. However, I have a few games from the Microsoft Store on my Hotmail account that I would like to transfer to my Outlook account. Is there any way to do this?

:)

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

Re-Installing the Microsoft Store

Hi Wisedred,



Thank you for writing to Microsoft Community Forums.



In this scenario we would suggest you to perform these steps to Reinstall and Re-Register all Windows apps for all accounts.

1. Press Windows + X key and select Windows PowerShell (Admin).
   
2. Copy and paste this command, then press enter:
   Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
   
3. Close the PowerShell command and restart the PC.
   
4. Open Microsoft Store and install the game.

If the issue persists, then we would suggest you to create a new administrator user account and check if you are able to open Microsoft Store and then install the game, refer this article to
create a local user or administrator account in Windows 10.



Regards,



Aditya Roy

Microsoft Community – Moderator

 

Microsoft account purchase information.

Hi Robert,

A corrupted game file is one of the possible reasons why you don't see any information with all of your Microsoft games. To help you resolve this concern, we suggest that you follow the steps below:

Step 1: Sign out your account from the Windows Store. Here is how:

• Open the Store app.
• Click/tap on the user icon, and click/tap on Microsoft account that you are currently signed in to the Store with.
• Click/tap on the Microsoft account again.
• Click/tap on the Sign out link.

Step 2: Reset Store cache. Follow the steps below:

• Press the Win+R keys to open the Run dialog.
• Type WSReset.exe, and click/tap on OK.
  
  Note: The WS tool resets the Windows Store without changing account settings or deleting installed apps.
• The Store and a command prompt will now open without any message. The command prompt will automatically close when the Store cache has been reset.

Step 3: Sign in your account to the Windows Store.

• Open the Store app.
• Click/tap on the user icon, and click/tap on Sign in.

Should you need further assistance, feel free to post back anytime.