Windows 10: Microsoft Store problems

Discus and support Microsoft Store problems in Microsoft Windows 10 Store to solve the problem; Hi I cannot install or update anything from the Microsoft store. I could not "get" software either until I reset the app from settings. I can now "get"... Discussion in 'Microsoft Windows 10 Store' started by LydiaWright1, Feb 26, 2021.

  1. Microsoft Store problems


    Hi I cannot install or update anything from the Microsoft store. I could not "get" software either until I reset the app from settings. I can now "get" software" but when clicking on install nothing happens. I have tried resetting and running troubleshooter.

    *Edit* Since posting I now cannot even "get" software.

    :)
     
    LydiaWright1, Feb 26, 2021
    #1
  2. Louie Del Win User

    Microsoft Store Problem

    Hi,

    There are times that you’ll encounter an error that the account doesn’t exist if the account name was misspelled. It can also be related to a conflict that has occurred with the Store app. To resolve this concern, we suggest that you check this
    article for the steps that you can use.

    Also, here are the troubleshoot steps that you can follow to isolate if the issue is with the Store app:

    • Check for
      connection problem
      .
    • Check if you have the correct time and location settings. Go to Settings
      > Time & Language.
    • Reset Microsoft Store cache:
    • Press Windows + R keys to launch the run command box.
    • Type WSReset, then try launching Microsoft and sign in.

    We're just here if you need further help.
     
    Louie Del, Feb 26, 2021
    #2
  3. sam02 Win User
    App store and Microsoft account


    Thank you for the advice

    I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store
     
    sam02, Feb 26, 2021
    #3
  4. Microsoft Store problems

    Microsoft Store is not working

    Hi,

    Thank you for responding.

    Do let us know the exact issue you are facing in accessing the Windows Store?

    Have you tried to reset the Windows Store as stated in the above response?

    If the issue still persists after deploying the above troubleshooting steps, try the below and check if it helps.

    Step 1: I suggest you to run Windows Store Apps Troubleshooter
    and check.

    Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

    1. Press
    Windows + X keys from the keyboard, click on Control Panel.

    2. In the
    Control Panel window, select Category and then select
    Large icons.

    3. Click on
    Troubleshooting.

    4. Click
    View all and then click Windows Store Apps.

    5. Click
    Next and follow on-screen instructions.

    Step 2: I suggest you to install all the pending updates on your device.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates.
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.





    Hope it helps. Reply to the post with an updated status of this for further assistance, we will be happy to help you.
     
    Deepika Gowda, Feb 26, 2021
    #4
Thema:

Microsoft Store problems

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