Windows 10: Microsoft store purchases

Discus and support Microsoft store purchases in Microsoft Windows 10 Store to solve the problem; Why does Microsoft store Show that I have bought nearly every app, when I have not made any purchases? The store Shows I have purchased apps I have... Discussion in 'Microsoft Windows 10 Store' started by RobertEngel1, Mar 20, 2019.

  1. Microsoft store purchases


    Why does Microsoft store Show that I have bought nearly every app, when I have not made any purchases? The store Shows I have purchased apps I have never even seen!


    WHAT is up?

    :)
     
    RobertEngel1, Mar 20, 2019
    #1

  2. Unable to purchase app in store

    Hello Nraina thank you for posting.

    Here are some suggestions you can try in order to solve this issue.

    • I would suggest you log with your Microsoft Account on
      https://account.live.com make sure your birth date, time&date and the time zone are correct.

    • If you are having this issue on your Windows Phone, please check the time and date on the phone as well (<<settings <<time&date) and set them on manual.

    • Please also log with the same Microsoft account to
      http://www.xbox.com
      and make sure you have created you Gamertag.

    • As a last step, please just do a soft reset of the phone (if the issues are on you r Windows Phone)
    Press and hold the Power and Volume down buttons for 20 seconds, until the phone vibrates. Once it vibrates, release the buttons and the phone should restart.

    Here is another forum posting that might be helpful.

    Unable to Purchase an App in Windows Store

    Kind Regards
     
    Vladimir Mi, Mar 20, 2019
    #2
  3. Windows 10 Store sharing purchased apps

    Hi,

    Thanks for posting your query on Microsoft Community.

    To assist you better, please provide few details.


    • Have you added any alias to your Microsoft Account, from which you have purchased the apps?

    • Are you able to view your purchased app other all the Microsoft account, from which you are logging in to your computer?


    I would suggest you the run Windows store app troubleshooter and check if it helps.

    Follow the below steps:


    • Type troubleshooting in the
      Search
      area on the taskbar.

    • Click on View all on the left panel of the Troubleshooting Windows.

    • Select Windows store Apps.

    • Follow the on screen instruction.


    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Santosh_Rai, Mar 20, 2019
    #3
  4. Microsoft store purchases

    Microsoft account purchase information.

    Hi Robert,

    A corrupted game file is one of the possible reasons why you don't see any information with all of your Microsoft games. To help you resolve this concern, we suggest that you follow the steps below:

    Step 1: Sign out your account from the Windows Store. Here is how:

    • Open the Store app.
    • Click/tap on the user icon, and click/tap on Microsoft account that you are currently signed in to the Store with.
    • Click/tap on the Microsoft account again.
    • Click/tap on the Sign out link.

    Step 2: Reset Store cache. Follow the steps below:

    • Press the Win+R keys to open the Run dialog.
    • Type WSReset.exe, and click/tap on OK.

      Note: The WS tool resets the Windows Store without changing account settings or deleting installed apps.
    • The Store and a command prompt will now open without any message. The command prompt will automatically close when the Store cache has been reset.

    Step 3: Sign in your account to the Windows Store.

    • Open the Store app.
    • Click/tap on the user icon, and click/tap on Sign in.

    Should you need further assistance, feel free to post back anytime.
     
    Wilfred Mac, Mar 20, 2019
    #4
Thema:

Microsoft store purchases

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