Windows 10: Microsoft store shuts in the background when I launch it.

Hello everyone,

I have a very disgusting problem with my Windows 10 Microsoft Store. when i click on the icon of microsoft store app it shows the screen which has a blue background and has the ms store symbol on the screen, for about less than 15 seconds. But then it closes automatically. Even the main page doesn't show up. I used the task manager to determine that why the store closes. whenever i started the store it showed the microsoft store in background processes.

Please tell a fix about this issue. I will be very thankful to you.

Will be waiting for your reply.

:)

 

Unable to launch Microsoft Store and Microsoft store apps.

Hi,

Thank you for writing to Microsoft Community Forums.

I understand how it could be when the applications doesn’t work as they are supposed to. We will look into this. However, please reply to the following questions to help you in a better way:

• Are you getting any error message?
  
• Since when are you facing this issue?
  
• Are you aware of any changes made on the computer recently?
  

In the meantime, I suggest you to follow the steps from the article
Fix problems with apps from Microsoft Store to fix the issues with the Microsoft apps that are not launching. Also, follow the steps from the article

Microsoft Store doesn't launch to fix the issues you are facing in launching Store.

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator

 

Microsoft Store app not launching

Hello,



Thank you for writing to Microsoft Community Forums.

1. Since when are you facing this issue?
   
2. Do you get any error code when you try to open the store app?
   
3. Which build version of Windows 10 you are using currently?
   

Refer the article to check
Which Windows operating system am I running?



I suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Reset Microsoft store.

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for Run.
   
2. In Run dialog box, type
   wsreset and hit enter.
   

The command will reset the store cache and open the app once the command is complete.



Method 2:



Create a new user account and check. Refer the article to

create a local user or administrator account in Windows 10.



Also, you can refer the article
Microsoft Store doesn't launch.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Microsoft Store not launching

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you have issues with the Microsoft Store.

1. Did this issue started recently? If yes, then what are the recent changes that you have made to the computer prior to this issue?
   

Method 1:




I suggest you refer and follow the suggestions in the article about
Microsoft Store doesn't launch and see if that helps.




Method 2:
Try re-registering the Microsoft Store App using PowerShell command.



1. Press Windows + X keys together and click on
Windows PowerShell (Admin)

2. Now type in the following command and hit
Enter to re-register



powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml



3. Restart the PC.



Method 3:




If the issue persists, I suggest you
create a new user account and check if it
helps.



Hope it helps.



Regards,

Zaki