Windows 10: Microsoft Store Sign-In Trouble

Discus and support Microsoft Store Sign-In Trouble in Microsoft Windows 10 Store to solve the problem; I was attempting to reinstall Sea of Thieves on my computer but the Microsoft Store continued saying I lacked access to the software. After trial and... Discussion in 'Microsoft Windows 10 Store' started by ThomasMorowsky, Jul 15, 2021.

  1. Microsoft Store Sign-In Trouble


    I was attempting to reinstall Sea of Thieves on my computer but the Microsoft Store continued saying I lacked access to the software. After trial and error, I found that my Microsoft Store has two identical Microsoft accounts under the same email and name but had me logged into the one that did not own the copy. After logging out and attempting to log in to the correct account, I was met with the message "We encountered an error. Please try signing in again later." My login information is correct and I am able to successfully log in to the account the Microsoft Store originally had me logged i

    :)
     
    ThomasMorowsky, Jul 15, 2021
    #1

  2. App Store sign-in error, 0xD000000D

    Hi Suzanne,

    There's a possibility that you are currently signed in on your computer using your local account. For us to sort this out, we suggest that you sign in with your Microsoft account instead. Follow these steps:

    • Open Settings > Accounts > Your email and accounts.
    • Select Sign in with a Microsoft account instead.
    • Follow the on-screen instructions.

    Once signed in with your Microsoft account on your computer, try signing into the Windows Store app.

    Update us with the result.

    Regards.
     
    Vanessa Yar, Jul 15, 2021
    #2
  3. I can't sign in windows store and I can't use acount microsoft to sign in windows

    Hi,

    Apologies for the late reply. Are you still facing the issue?

    If yes, Please follow below suggestions:

    What happens when you try to sign to Windows Store?

    Please give us the complete error message if any.

    For Windows store issue you may refer the following suggestion:

    I would suggest you to refer to the following steps:




    • Press Windows +R Keys to open Run command

    • Type wsreset.exe and hit enter

    Now, try to open store and see if that helps.
     
    Waseemulla S, Jul 15, 2021
    #3
  4. Microsoft Store Sign-In Trouble

    CAN'T SIGN IN MICROSOFT STORE

    Thank you for your feedback. If the issue was not resolved after performing the steps provided we suggest disabling any security software (antivirus) temporarily. Take note that antivirus protects your PC against virus or malware. Make sure to enable it
    once done checking if the Store will work.

    In case the issue was not fixed, we would suggest creating a new user account. This will help us the determine if the current user account is corrupted or not. Refer to the articles below to start creating a new account:


    Kindly get back to us with the outcome.
     
    Ronalene Mat, Jul 15, 2021
    #4
Thema:

Microsoft Store Sign-In Trouble

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