Windows 10: Microsoft Store stopping downloads when playing games

Discus and support Microsoft Store stopping downloads when playing games in Microsoft Windows 10 Store to solve the problem; Hello i am trying to download a game at the moment using the microsoftstore. The game is massive 133GB so understandably i wanna play some games to... Discussion in 'Microsoft Windows 10 Store' started by RichH45, Jun 4, 2019.

  1. RichH45 Win User

    Microsoft Store stopping downloads when playing games


    Hello i am trying to download a game at the moment using the microsoftstore. The game is massive 133GB so understandably i wanna play some games to pass the time. However whenever i boot any gaming apps up from steam even offline game i get an error message with this code.


    Code: 0x8024001E


    It is really frustrating what does it mean and how can i fix this.


    thank you

    :)
     
    RichH45, Jun 4, 2019
    #1

  2. microsoft Solitaire games Wont load and can't download any new games from Store

    Hi Mosey,

    Thank you for posting your query on Microsoft Community.

    I understand that you are facing problem with Microsoft Store Apps and games.

    It would be grateful if you can reply to this question in order to assist you further:

    • Do you receive any error message or code when you try to play the games or download games from Windows Store?
    • What happen when you try to play the Microsoft Solitaire collection games?
    • Do you face issue only while downloading games or even other apps from Windows Store?

    Note: Basic information on Apps

    • UAC (User Account Control) must be enabled.
    • To access the Windows Store and to download and run apps, you need an active Internet connection and a screen resolution of at least
      1024 x 768.
    • To snap apps, you need a screen resolution of at least
      1366 x 768.
    • Make sure video card driver is updated.
    • Make sure that Date and Time in your device is correct and up-to date.

    Let's try the below steps and check if it helps:

    Step 1: Try clearing the Store Cache:

    • Press the Windows key + R keys.
    • In the Run window, type
      WSReset.exe
      and click “Ok”.
    Step 2: Also I would suggest you to run
    Windows Store Troubleshooter and check if it helps:

    1. Type Troubleshooter in the
    search bar
    and click on it from the list.

    2. Click on view all and select
    Windows Store Apps
    and click next.

    3. Follow the onscreen instruction.

    Let us know if the above methods helps to fix the Store issue. If the issue persists or you have any other issues with Windows, please do post it in Microsoft Community. We would be happy to assist you.

    Thank You.
     
    Sangeeta Sarkar, Jun 4, 2019
    #2
  3. Omega3362 Win User
    Microsoft store downloads suddenly stops, slows down and gives error while playing a game

    I was downloading Forza Horizon 4 on the microsoft store and playing game. When I came back to check, it stops, slows down then gives an error. Pls help
     
    Omega3362, Jun 4, 2019
    #3
  4. tcman50 Win User

    Microsoft Store stopping downloads when playing games

    How to find games I've downloaded from Microsoft Store (Windows 10)


    If they are xbox app games they are listed and can be launched via the xbox app.

    For a list of all your downloaded app games, click the store app, click your account photo on the upper right of your screen and click "my library", all your game downloads will be there, you can then click on a game and then click open to play it.

    TC Microsoft Store stopping downloads when playing games :)
     
    tcman50, Jun 4, 2019
    #4
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Microsoft Store stopping downloads when playing games

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