Windows 10: microsoft store stuck on loading screen & cant check for updates

so i think they both are interconnected ↑ ↓

:)

 

windows store stuck on loading

Hi,

Please follow the methods mentioned below:

Method 1:

I suggest that you reset the Windows Store cache as per the below mentioned steps and check:

• 
  Press Windows key
  and R key together to open the Run Window.
  
• 
  Type wsreset.exe
  and press Enter key for the command to execute.
  

Method 2:

You may try to run the in-built Windows Store app troubleshooter and check. Follow the steps:

• 
  Press Windows Key + X.
  
• 
  Click on Control Panel.
  
• 
  Select Troubleshooting.
  
• 
  On the left pane, click on View All.
  
• 
  Click on Windows Store apps to run the troubleshooter.
  

Let us know if the issue is resolved or if you require further assistance.

 

Microsoft Jigsaw and Solitaire apps will not load and run

Hello,

Thank you for posting your query in Microsoft Community.

As you are facing issues with Windows store download and Windows updates too, I suggest you to follow the below steps and check if it helps:

Step 1: Try clearing the Store Cache:

• Press the Windows key + R keys.
• In the Run window, type
  WSReset.exe and click “Ok”.

Step 2: Also I would suggest you to run
Windows Store Troubleshooter and check if it helps:

1. Type Troubleshooter in the
search bar and click on it from the list.

2. Click on view all and select
Windows Store Apps and click next.

3. Follow the onscreen instruction.

Step 3: Run Windows Update Troubleshooter

I suggest you to run the Windows Update Troubleshooter. Follow these steps to run Windows Updatetroubleshooter:

• PressWindows key + W and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• ClickWindows Update troubleshooter.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Step 4:

I suggest you to check if the services responsible for Windows update is running. Refer to these steps:

• Press Windows key +R, type “services.msc”
• Locate the BITS, Cryptographic, MSI Installer and the
  Windows Update Services and check if it is running.
• If not, right click on the service and click start to start the service.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

Thank You.

 

Microsoft Store will not load

Hi,

Corrupted system files could be the main reason why you're Store is not loading and you're getting error messages. Since you were able to perform all the steps needed and the issue still persists, we suggest following the steps below:

• Install Windows updates.
• Disable the antivirus software temporarily.
• Repair corrupted or damaged files by running the System File Checker and
  DISM tool.

These are the common troubleshooting that we need to do if the issue is still happening after performing several steps.

Kindly get back to us with the outcome.