Windows 10: Microsoft store unable to update/install apps

Discus and support Microsoft store unable to update/install apps in Microsoft Windows 10 Store to solve the problem; My microsoft store has not been working since I factory reset my pc. I have tried reseting it and I have tried uninstalling and resintalling it using... Discussion in 'Microsoft Windows 10 Store' started by CalenL, Jan 1, 2021.

  1. CalenL Win User

    Microsoft store unable to update/install apps


    My microsoft store has not been working since I factory reset my pc. I have tried reseting it and I have tried uninstalling and resintalling it using powershell but still whenever I try to update or download an app it starts downloading then says "Error" and tells me to restart my device which never fixes the problem. I have tried trouble shooting this issue too and nothing ever comes up. I really don't know what to do at this point and im just hoping to get some help. Microsoft store unable to update/install apps 204c2971-b7f4-420b-9746-e0758da60d7c?upload=true.png

    :)
     
    CalenL, Jan 1, 2021
    #1

  2. Apps won't install in Microsoft Store

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as you are unable to install apps in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:



    • Do you have any non-Microsoft antivirus program installed?
    • Does this issue occur for all apps from the store?
    • What is the date and time on the PC and ensure it is correct?


    Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the app.



    Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
    Run dialog box, type wsreset.exe, and then select OK.



    Note:
    A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



    Step 2: Run the Windows Store Apps Troubleshooter: Select the
    Start button, and then select Settings>Update & Security
    > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.



    Step 3: Refer the troubleshooting steps and mentioned
    in this article: Fix problems with apps from Microsoft
    Store




    Step 4: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.



    Step 5: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to
    create a local user or administrator account in Windows 10.



    Regards,

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Jan 1, 2021
    #2
  3. microsoft app store

    How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.
     
    Subhash Boipai, Jan 1, 2021
    #3
  4. Microsoft store unable to update/install apps

    Unable to install apps from Windows 10 Store

    I'm unable to install / update / repair any app from Win10 Store.
    I couldn't find any solutions, hence posting here.

    This keeps happening despite repeatedly resetting Windows.
    Once I reset my PC, Store seems to work for about 1~2 days and then starts showing the following error msg:

    [Image of error msg while installing any app through Windows 10 Store]

    I followed what Microsoft suggested:

    1. reset Windows 10 Store app through cmd and gui [both failed Microsoft store unable to update/install apps :(]
    2. almost every link suggested by Google (windows 10 store not working - Google Suche)
    3. Also contacted Microsoft Support as a last resort, but to no avail.

    Lastly, I thought this was because of my University's restrictions on Win 10 education; however, other PCs & laptops [with same version of OS] don't seem to have this problem.

    It is able to update Windows apps like Microsoft Office 360 and other system apps distributed through Win10 Store.

    Has anyone else faced this problem before in any dist. of Windows 10? Did you find any solutions?

    PC config details:

    • Alienware Aurora R7
    • Win10 Education V1809
    • Intel Core i7-8700K @3.70 GHz
    • 32 G installed RAM
    • Nvidia GTX 1080Ti
     
    user5229506, Jan 1, 2021
    #4
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Microsoft store unable to update/install apps

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