Windows 10: MIcrosoft Store will not launch/open

When I go to open MIcrosoft store, I get a blue screen, then a black bar at the top, then everything disappears

:)

 

Microsoft Store not Launching

Hi,

Thank you for bringing up your query on Microsoft Community.

I realize this may be frustrating.

Now that you have me with you, let me take care of this.

This issue could have occurred due to conflict between third party software.

Let us try the following steps, and check if it helps.

Step 1: Initially, I suggest you to follow the steps provided by
Sayan_Ghosh (October 9, 2015) in the following thread that speaks about a possible
solution for the related issue:

Windows Store does not launch

Windows Store does not launch

Step 2: If the issue persist, I suggest you to refer the link below on Windows store does not open - missing PurgeCaches replied by

ReneAlex replied on October 18, 2013.

Windows store does not open - missing PurgeCaches

Step 3: You may also, provide the diagnostic information and other feedback to our Windows Store engineering team.

I suggest you to refer to the following article created by
MscottID (MSFT):

RE: Recent Store Launch Issues

RE: Recent Store Launch Issues

Hope it helps.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

 

Microsoft Store free apps

Hello,

Corrupted system files can cause issues when downloading applications from the Microsoft Store. However, for us to provide you the most appropriate assistance, can you provide us the exact error message that you're getting?

As an initial troubleshooting step, we suggest that you reset the Microsoft Store cache and try to download applications again. Check out the steps below:

• 
  Press Windows + R keys to open the run command box.
  
• 
  Type WSReset, then try launching Microsoft Store and sign in.
  
• 
  Once done, try to download applications.
  

We'll wait for any updates to assist you further.

 

Unable to download app from Microsoft Store

It seems that this is a Chrome issue. Have you tried resetting Chrome?



On the other hand, we suggest that you open Microsoft Store app instead of opening Store through Chrome. The following are steps on how to open Microsoft Store on Windows 10:

• To open Microsoft Store on Windows 10, select the Microsoft Store icon on the taskbar.
• If you don't see the Microsoft Store icon on the taskbar, it might have been unpinned. To pin it, select the Start button, type
  Microsoft Store, press and hold (or right-click) Microsoft Store, then choose More > Pin
  to taskbar.
• If Microsoft Store won't launch, get more info at Microsoft Store does
  not launch.

Regards.