Windows 10: Microsoft store will not let me add my device

I can see my Device in windows store but it keeps telling me windows is not updated.I went to control panel and installed all updates and restarted several times.MS will NOT let me add my new PC to my account. Keeps saying Windows is not updated.This is blocking me from installing my apps.The bitlocker setting is off, and in red, but I cannot change that even on an admin account.Please advise on what I need. I need this fixed!!!!!Thanks,Bill

:)

 

Device not found in Microsoft Store

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are unable to install app on your PC. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows 10 Version and Build installed? (Type winver
  in Windows search/Run command)
• What is the app that you are unable to install?
• What is the exact error message/code that you get when trying to install the app?
  
  • 
    

Meanwhile, we can try a few steps and check.



Step 1:
Reset the Windows Store Cache

Press the Windows Logo Key + R to open the
Run dialog box, type wsreset.exe, and then select OK.



Note:
A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



Step 2:
Run the Windows Store Apps Troubleshooter

Select the Start button, and then select Settings>Update & Security
> Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.



Step 3:
Reset Microsoft Store

Refer the steps in this article: Reset Microsoft Store via Settings.



Step 4: New user account

If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to
create a local user or administrator account in Windows 10.



Regards,



Aditya Roy

Microsoft Community – Moderator

 

Microsoft Store is not working

Hi,

Thank you for responding.

Do let us know the exact issue you are facing in accessing the Windows Store?

Have you tried to reset the Windows Store as stated in the above response?

If the issue still persists after deploying the above troubleshooting steps, try the below and check if it helps.

Step 1: I suggest you to run Windows Store Apps Troubleshooter
and check.

Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

1. Press
Windows + X keys from the keyboard, click on Control Panel.

2. In the
Control Panel window, select Category and then select
Large icons.

3. Click on
Troubleshooting.

4. Click
View all and then click Windows Store Apps.

5. Click
Next and follow on-screen instructions.

Step 2: I suggest you to install all the pending updates on your device.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

• • • 
      

Hope it helps. Reply to the post with an updated status of this for further assistance, we will be happy to help you.

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store