Windows 10: Microsoft store will not let me switch out of S mode

Discus and support Microsoft store will not let me switch out of S mode in Windows 10 Gaming to solve the problem; Microsoft store wont let me switch out of S mode to download things, when i try downloading it says “an error occurred” and tells me to retry, and when... Discussion in 'Windows 10 Gaming' started by Flynn Hunter, May 15, 2024.

  1. Microsoft store will not let me switch out of S mode


    Microsoft store wont let me switch out of S mode to download things, when i try downloading it says “an error occurred” and tells me to retry, and when i go to update my Microsoft Store because it tells me to it again either tells me to retry or just loads on wont stop. I cant download anything, what do i do?

    :)
     
    Flynn Hunter, May 15, 2024
    #1
  2. RisherP Win User

    Switch Out of S Mode Not Working in Microsoft Store

    I finally was able to fix this "Switch Out of S" issue. It is not obvious so I wanted to share.

    First, the issue is with the Microsoft Store, not the device. Here are the steps...

    • Open the Microsoft Store app
    • Click on the "..." at the upper right of the screen
    • Choose "Downloads and Updates"
    • Scroll down to the Microsoft Store app and click to update
    The update downloaded to my new Surface Go.

    Then on your device...

    • Go to your device's Windows Settings
    • Select "Update & Security"
    • Select "Activation"
    • Select "Switch Out of S" and go to Microsoft Store
    • Once there you will be able to make the switch
    Talk about painful...

    Good luck,

    Paulette
     
    RisherP, May 15, 2024
    #2
  3. Switching out of S Mode

    I am having trouble switching my laptop out of S Mode. I went through the steps that are listed, and the Windows Store is updated and it won't let me click Get when you go to the screen to switch out of S mode.
     
    ChelseaSmith3, May 15, 2024
    #3
  4. Microsoft store will not let me switch out of S mode

    Can't switch out from Windows 10 S mode

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand your concern as you are unable to switch from Windows 10 S to Windows 10 home/Pro Version. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

    • What is the error message you are getting?
    • Are you using a school/university account to sign in to the Microsoft store
    • Are you connected to a domain/organization network?

    Windows 10 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode. Switching
    out of S mode is one-way. If you make the switch, you won't be able to go back to Windows 10 in S mode. There's no charge to switch out of S mode. Please refer the below article:

    Switching out of S mode in Windows 10

    Windows 10 in S mode FAQ

    Meanwhile you can perform these steps and check.

    Step 1: Try resetting the Microsoft Store and see if that helps.

    1. Press Windows key + R. This will open Run. Alternatively, you can go to Start and search for ‘Run
    2. In Run dialog box, type ‘wsreset’ and hit enter.

    Note:
    A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

    Step 2: Run the Windows Store Apps Troubleshooter: Select the
    Start button, and then select Settings>Update & Security
    > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

    Step 3: Sign out, and sign in again to the Microsoft Store and check if you are able to Switch out of S mode.

    1. Open Microsoft Store, click on the profile icon and select
      Sign out.
    2. Now, click on the profile icon again and select
      sign in
      .
    3. Follow the on-screen instructions and sign in with the account.

    Regards,

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, May 15, 2024
    #4
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Microsoft store will not let me switch out of S mode

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