Windows 10: Microsoft Store Will Not Open

When I try to open Microsoft Store, nothing happens. I've tried to run it as administrator but again, nothing happens.


Windows Home Edition

Version 2004 OS Build 19041.572


Here are the things I have done to troubleshoot:

1. Restarting several times
2. Checking for windows updates

3. ran wsreset.exe using the elevated command prompt -- this is the error I got:


ms-windows-storeurgeCaches

The Appx package's manifest is invalid.


4. Used some instructions from another post suggesting elevated powershell, there were two commands to run but I got an error after the first one.

1st command: Get-AppXPackage *WindowsStore* -AllUsers Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$$_.InstallLocation\AppXManifest.xml"}

Error: Add-AppxPackage : Deployment failed with HRESULT: 0x80080204, The Appx package's manifest is invalid.

error 0xC00CEE3A: App manifest validation error: The app manifest XML must be valid: Line 1, Column 0, Reason: A

document must contain exactly one root element.

NOTE: For additional information, look for [ActivityId] 825a6d86-abc7-0008-440f-5b82c7abd601 in the Event Log or use

the command line Get-AppPackageLog -ActivityID 825a6d86-abc7-0008-440f-5b82c7abd601

At line:1 char:53

+ ... Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$$_.I ...

+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

+ CategoryInfo : NotSpecified: C:\Program File...ppXManifest.xml:String [Add-AppxPackage], Exception

+ FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

2nd command: Get-AppxPackage -allusers Microsoft.WindowsStore Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$$_.InstallLocation\AppXManifest.xml"}

It produced the same error.


5. I then got in touch with an agent through the Get Help menu and they eventually had me reinstall windows from ISO matching my version. The problem persisted through the reinstall, and on top of that, my Start Menu and Search feature don't work either. I've had to install a software to replace the default start menu to get through my day so far.


6. Ensured all windows services were running to the best of my ability.


7. Ensured that I had full range permissions on the C: drive


Any help is appreciated.

:)

 

Microsoft Store

Hi James,

To resolve your concern about Windows Store, we suggest for you to follow these steps:

• Press Windows key + R key to open Run.
• Type wsreset.exe and press
  Enter.
• Restart the PC, sign in with your Microsoft user account and check if you are able to find Windows Store.

Let us know how it goes.

 

store

Hi,

Welcome to Microsoft Community!

I would suggest you to clear the cache memory of the Windows Store app.

Try the following steps:

• 
  Press Windows + R keys to open Run window
  
• 
  Type wsreset.exe and hit enter.
  

Now try to open Windows store and see if that helps.

 

Mail app will not open on 10041.

Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)