Windows 10: Microsoft Store won't launch

Discus and support Microsoft Store won't launch in Microsoft Windows 10 Store to solve the problem; Two days ago my HP PC ran an update and pretty well wiped everything from it. Fortunately I found my files backed up on the D drive. I am signed into... Discussion in 'Microsoft Windows 10 Store' started by wendylois, Dec 14, 2019.

  1. wendylois Win User

    Microsoft Store won't launch


    Two days ago my HP PC ran an update and pretty well wiped everything from it. Fortunately I found my files backed up on the D drive. I am signed into my Microsoft account (I've checked) but any apps I try to load (they're showing on the start menu but won't open) I get the message "You'll need a new app to open this ms-windows-store link". I've tried all the fixes shown on the 'Microsoft Store doesn't launch' page without success. So I tried to select Feedback Hub and got the message "You'll need a new app to open this ms-contact-support link". Yesterday I saw a message that I'm signed in with a temporary profile, but I'm not. I'm going round in circles!! Please help.

    :)
     
    wendylois, Dec 14, 2019
    #1

  2. microsoft store games won`t play

    when I download a game from the Microsoft store it won`t play

    the splash screen appears then goes

    I have a core i5 with an nvidivia graphics card I tb hdd and 8 gb ram

    I have tried the diagnostic for microsoft store and it say cache may need fixing.
     
    garrywilliams1, Dec 14, 2019
    #2
  3. Nikhar_K Win User
    Unable to launch Microsoft Store and Microsoft store apps.

    Hi,

    Thank you for writing to Microsoft Community Forums.

    I understand how it could be when the applications doesn’t work as they are supposed to. We will look into this. However, please reply to the following questions to help you in a better way:

    • Are you getting any error message?
    • Since when are you facing this issue?
    • Are you aware of any changes made on the computer recently?

    In the meantime, I suggest you to follow the steps from the article
    Fix problems with apps from Microsoft Store
    to fix the issues with the Microsoft apps that are not launching. Also, follow the steps from the article

    Microsoft Store doesn't launch
    to fix the issues you are facing in launching Store.

    Hope it helps.

    Please reply with the status of the issue, we will be glad to help you further.

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Dec 14, 2019
    #3
  4. Microsoft Store won't launch

    Unable to launch Microsoft Store

    Hey Community,

    My Windows store won`t open? Any suggestions? Thnx. TP

    ***Original title:Windows Store won't open***
     
    ToddPinkerton, Dec 14, 2019
    #4
Thema:

Microsoft Store won't launch

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