Windows 10: microsoft store wont open

Discus and support microsoft store wont open in Microsoft Windows 10 Store to solve the problem; I recently got a galaxy book 2 and when I try to open the store it goes to the blue screen, and then just closes suddenly. I tried a few methods on how... Discussion in 'Microsoft Windows 10 Store' started by ElijahWilliams23, Aug 22, 2019.

  1. microsoft store wont open


    I recently got a galaxy book 2 and when I try to open the store it goes to the blue screen, and then just closes suddenly. I tried a few methods on how to fix it and so far none of them are working. Does anyone know how to fix this problem?

    :)
     
    ElijahWilliams23, Aug 22, 2019
    #1

  2. Microsoft Store wont open

    i did these steps. and Windows Store Service isn't showing up on the list at all
     
    BryanOstrander, Aug 22, 2019
    #2
  3. Store wont open again

    Hi,

    Thank you for posting on Microsoft Community. I understand the inconvenience you faced. I will certainly help you with this.

    I suggest you to run the Windows store app
    troubleshooter and check if it helps.

    • Type troubleshooting in the search bar.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click on Windows Store app.
    • Follow the on-screen instructions to run the troubleshooter.
    • Check if issue persists.
    If issue persist, kindly follow the steps and check if it works. The below steps will reset the Windows store cache.

    • Press Windows key + R key to open Run
    • Type wsreset.exe and press Enter
    Restart the Store app, check if issue is resolved.

    Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

    Thank you.
     
    Parth P Patel, Aug 22, 2019
    #3
  4. microsoft store wont open

    Microsoft Store wont open

    Hi Bryan,

    Let's verify if the Windows Store Service is enabled on your computer as this could be one of the reasons why it won't start. To check, follow the steps below:

    • In the Search window, type in Services.
    • When Services (Desktop app) appears, click it.
    • Locate Windows Store Service, right-click it, then click Properties.
    • Under Startup type, click Start if it shows Stopped.

    Once done, try opening the Windows Store again. If it still won't open, then double check if you are logged in on your computer using your Microsoft account.

    Let us know if you need further help.

    Regards.
     
    Vanessa Yar, Aug 22, 2019
    #4
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