Windows 10: Microsoft Store

Discus and support Microsoft Store in Microsoft Windows 10 Store to solve the problem; Hello! I am having a problem where it's saying I own an app, which I understand that it can't be removed but I clicked the three dots that shows... Discussion in 'Microsoft Windows 10 Store' started by juuumi, Dec 23, 2018.

  1. juuumi Win User

    Microsoft Store


    Hello! I am having a problem where it's saying I own an app, which I understand that it can't be removed but I clicked the three dots that shows "install on devices" since the install button doesn't show and it shows click on the device you want to install the app and my device is shown. So, I clicked on my device and I pressed install and it says its "attempting to download the app on your device" but it doesn't start one bit! I've done the process repeatedly and still haven't worked, I even tried using a different account, doesn't work. Can you help me?

    :)
     
    juuumi, Dec 23, 2018
    #1
  2. sam02 Win User

    App store and Microsoft account


    Thank you for the advice

    I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store
     
    sam02, Dec 23, 2018
    #2
  3. Microsoft Store

    Hi James,

    To resolve your concern about Windows Store, we suggest for you to follow these steps:

    • Press Windows key + R key to open Run.
    • Type wsreset.exe and press
      Enter
      .
    • Restart the PC, sign in with your Microsoft user account and check if you are able to find Windows Store.

    Let us know how it goes.
     
    PreciousLeb, Dec 23, 2018
    #3
  4. Microsoft Store

    Microsoft Store is not working

    Hi,

    Thank you for responding.

    Do let us know the exact issue you are facing in accessing the Windows Store?

    Have you tried to reset the Windows Store as stated in the above response?

    If the issue still persists after deploying the above troubleshooting steps, try the below and check if it helps.

    Step 1: I suggest you to run Windows Store Apps Troubleshooter
    and check.

    Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

    1. Press
    Windows + X keys from the keyboard, click on Control Panel.

    2. In the
    Control Panel window, select Category and then select
    Large icons.

    3. Click on
    Troubleshooting.

    4. Click
    View all and then click Windows Store Apps.

    5. Click
    Next and follow on-screen instructions.

    Step 2: I suggest you to install all the pending updates on your device.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates.
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.





    Hope it helps. Reply to the post with an updated status of this for further assistance, we will be happy to help you.
     
    Deepika Gowda, Dec 23, 2018
    #4
Thema:

Microsoft Store

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