Windows 10: Microsoft store

Hi there,


I have a question about the Microsoft Store. I wanted to play Sea Of Thieves (SOT) yesterday, but it had to update. I went into the Store, but couldn't install the update. The download would start, but right after I clicked on 'install' it'd give me an error:


code:0x803FB107


Now, to test it, I tried downloading various other apps. The same thing happened, and I got the exact same error. I went online and searched for a possible solution, and found many of them. I have tried it all; Wsreset, the powershell one (can't remember the line),...


One said I had to go into my settings, to Apps and Features, and search there for the Microsoft Store, and reset it through that way. The Microsoft store isn't even in that list.


Another one said I had to update my OS. So I tried updating it (at the moment I'm running 1803); but the updates couldn't install....

The next ones summed up are the ones I have to install:

1. 2019-10 Cumulative update for .NET Framework 4.8 for Windows 10 Version 1803 for x64 (KB4519572)
2. 2019-10 Cumulative update for .NET Framework 4.8 for Windows 10 Version 1803 for x64 (KB4524098)
3. 2019-10 Cumulative update for on Windows 10 Version 1803 for x64 based systems (KB4520008)
4. Microsoft .NET Framework 4.8 Language Packs for Windows 10 Version 1803 for x64 (KB4087642)

They originally are in Dutch, so I translated them myself, but yeah, you get the idea. So the updates couldn't install either.


As I said, my current OS is the 1803 version. Since the support from Microsoft will stop soon, I really need those updates.


So to sum it up:

• I can't download/install anything from the Microsoft store (code:0x803FB107); even after the command prompt reset etc...
• I can't find the Microsoft Store in my Settings>Apps And Features list.
• The updates mentioned above fail to install, even after many tries.

Please help me ASAP. I really need this laptop for my studies and work. I'm kind of getting tired from all these problems as I paid more than enough for your products.


Since the problem started for me in the Microsoft Store, this will be the topic I'll post this thread under.


Thanks in advance.

:)

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

Microsoft Store

Hi James,

To resolve your concern about Windows Store, we suggest for you to follow these steps:

• Press Windows key + R key to open Run.
• Type wsreset.exe and press
  Enter.
• Restart the PC, sign in with your Microsoft user account and check if you are able to find Windows Store.

Let us know how it goes.

 

Microsoft Store is not working

Hi,

Thank you for responding.

Do let us know the exact issue you are facing in accessing the Windows Store?

Have you tried to reset the Windows Store as stated in the above response?

If the issue still persists after deploying the above troubleshooting steps, try the below and check if it helps.

Step 1: I suggest you to run Windows Store Apps Troubleshooter
and check.

Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

1. Press
Windows + X keys from the keyboard, click on Control Panel.

2. In the
Control Panel window, select Category and then select
Large icons.

3. Click on
Troubleshooting.

4. Click
View all and then click Windows Store Apps.

5. Click
Next and follow on-screen instructions.

Step 2: I suggest you to install all the pending updates on your device.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

• • • 
      

Hope it helps. Reply to the post with an updated status of this for further assistance, we will be happy to help you.