Windows 10: Microsoft Store

Discus and support Microsoft Store in Microsoft Windows 10 Store to solve the problem; Hola, hace poco le hice un regalo a un amigo de la microsoft store, todo bien, hasta que intento canjear el codigo de regalo y le sale un mensaje... Discussion in 'Microsoft Windows 10 Store' started by EdgardoGonzález, Dec 31, 2019.

  1. Microsoft Store


    Hola, hace poco le hice un regalo a un amigo de la microsoft store, todo bien, hasta que intento canjear el codigo de regalo y le sale un mensaje diciendo que no puede canjearlo porque es de distintas regiones. Entonces no entiendo por qué le aparece ese mensaje si ambos somos del mismo pais y region. Por favor si me pueden ayudar con eso

    :)
     
    EdgardoGonzález, Dec 31, 2019
    #1
  2. sam02 Win User

    App store and Microsoft account


    Thank you for the advice

    I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store
     
    sam02, Dec 31, 2019
    #2
  3. Microsoft Store

    Hi James,

    To resolve your concern about Windows Store, we suggest for you to follow these steps:

    • Press Windows key + R key to open Run.
    • Type wsreset.exe and press
      Enter
      .
    • Restart the PC, sign in with your Microsoft user account and check if you are able to find Windows Store.

    Let us know how it goes.
     
    PreciousLeb, Dec 31, 2019
    #3
  4. Microsoft Store

    Microsoft Store is not working

    Hi,

    Thank you for responding.

    Do let us know the exact issue you are facing in accessing the Windows Store?

    Have you tried to reset the Windows Store as stated in the above response?

    If the issue still persists after deploying the above troubleshooting steps, try the below and check if it helps.

    Step 1: I suggest you to run Windows Store Apps Troubleshooter
    and check.

    Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

    1. Press
    Windows + X keys from the keyboard, click on Control Panel.

    2. In the
    Control Panel window, select Category and then select
    Large icons.

    3. Click on
    Troubleshooting.

    4. Click
    View all and then click Windows Store Apps.

    5. Click
    Next and follow on-screen instructions.

    Step 2: I suggest you to install all the pending updates on your device.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates.
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.





    Hope it helps. Reply to the post with an updated status of this for further assistance, we will be happy to help you.
     
    Deepika Gowda, Dec 31, 2019
    #4
Thema:

Microsoft Store

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