Windows 10: Microsoft Sudoku and Jigsaw problems with opening the games

Hello there,


I'am trying for hours to get into Microsoft Sudoku but it's loading while the screen stays blue but nothing is happening. So I can not do my daily challenges.


This is also by Microsoft Jigsaw the same problem.


What is going there ??????


Pls fix this asap pls pls pls

:)

 

adult game pop up ads appearing in microsoft games, especially sudoku and jigsaw

Hi,

In-game inquiries like turning off game advertisements are handled
by our Xbox Support Team. We've made a research on how to stop Windows 10 displaying targeted ads.
You may refer to the steps below:

• Open Settings.
• Click on Privacy.
• Click on General.
• Under Chang privacy options, toggle switch to turn off Let apps use my advertising ID for experiences across apps.

If the same instance occurs, we recommend posting your concern to the Microsoft
Jigsaw and Sudoku in-game community. Here are the links:

• Microsoft Jigsaw
• Microsoft Sudoku

If you need further assistance, feel fee to post.

 

Microsoft Jigsaw Will Not Load

I was getting Error Code: 0x803F8001 both before and after "uninstalling" Microsoft Jigsaw. It worked perfectly for years, but stopped working within the last week. It would start to load, and eventually bomb out. I have tried the following suggestions:

• Uninstall Jigsaw. Now I cannot reinstall Jigsaw. Get Error Code: 0x803F8001
  

• All steps above from Jomari Arc . Step #4 took longer than expected, but it did eventually do what you
  said. These steps did not allow me to reinstall Microsoft Jigsaw.

• Microsoft Windows Store App. Troubleshooter - It ran and said it fixed a "possibly corrupted cache" . This did not allow me to reinstall Microsoft Jigsaw.

In a similar community, titled "Microsoft Jigsaw Error code Ox803F8001", I tried all of the steps from Loraine Mon, from this link: https://answers.microsoft.com/en-us...803f8001/218cfe1c-12c7-4b33-9b13-658968b53dc6

Again, this did not allow me to reinstall Microsoft Jigsaw. Messages are "downloading", then "acquiring license", and then it errors out with Error Code: 0x803F8001

Day after day, same problem. Xbox and Store and Solitaire all work fine. Microsoft Jigsaw is the problem. When it was installed, it bombed out trying to open. After "uninstalling", it will not reinstall.

 

Jigsaw and sudoku

"Are you referring to a particular advertisement that pops up when playing Microsoft Jigsaw and Microsoft Sudoku? " Yes and the game only freezes during the Lindal ad being displayed.

"Have you made any changes to your device before encountering this issue?"

No and it only happens during this one ad for both games.

Are you getting any error message? No

Are you playing the game offline or online? Online