Windows 10: Microsoft Sudoku CANNOT be synced to multiple devices without SEVERE LOSS OF PROGRESS

Discus and support Microsoft Sudoku CANNOT be synced to multiple devices without SEVERE LOSS OF PROGRESS in Windows 10 Gaming to solve the problem; I want to play Microsoft Sudoku on multiple PCs. When I try this I lose a ton of progress each time. That or I get the following message REPEATEDLY:... Discussion in 'Windows 10 Gaming' started by Brian- XeviousBGR, Aug 14, 2020.

  1. BRIAN- XEVIOUSBGR
    Brian- XeviousBGR Win User

    Microsoft Sudoku CANNOT be synced to multiple devices without SEVERE LOSS OF PROGRESS


    I want to play Microsoft Sudoku on multiple PCs. When I try this I lose a ton of progress each time. That or I get the following message REPEATEDLY:


    Microsoft Sudoku is out of sync and needs to be restarted.


    All I have to do to get this message to appear is switch to another app and come back to MS Sudoku. The message pops up every time I do this now!


    I finished 14 daily challenges, logged onto another PC, and less than half remained finished. TWICE this has happened! I went from Level 27 to Level 13!!!


    Other responses from Microsoft say to open the menu and turn off Cloud Sync. THERE IS NO OPTION TO DO THIS!!!


    I am at wit's end trying to figure out why Microsoft would do this!!!


    PLEASE HELP!

    :)
     
    Brian- XeviousBGR, Aug 14, 2020
    #1
  2. CHRISBROCKBANKZM
    ChrisBrockbankZM Win User

    Microsoft Sudoku performance issue on Windows 10 computer.

    Original Title: Repeated loss of solved history problems

    Running Microsoft Sudoku in Windows 10 for several months without problems. Last week started having problems of loading Sudoku, and then when it sometimes loads my history of previous months, weeks and days is missing - even after solving all 3 daily games
    and getting the bonus, returning later the games show as not having been played. I sometimes get the message that Sudoku couldn't connect to the internet and to check my internet is working. It is, (Fibre broadband) without problems. Every bit of my computer
    has the latest drivers installed. Internet connection troubleshooted without problems. Deleted and reloaded Sudoku several times.

    Can anyone suggest what I might have missed or what steps I might take next?
     
    ChrisBrockbankZM, Aug 14, 2020
    #2
  3. LORAINE MON
    Loraine Mon Win User
    Microsoft Daily Challenge Sudoku

    Hi Mary,

    There are many possible reasons why you are experiencing issues with Microsoft Sudoku Daily Challenges. It is possible that the app needs an update or an error with the in-game server. To properly isolate your concern, please provide us the following information:

    • Did the issue start after an update?
    • What troubleshooting steps have you tried so far to resolve the issue?
    • Does the same issue occur on your other apps?

    In the meantime, we suggest that you install all the critical and important Windows Updates on your PC by following the steps on this

    link    . You can also check for new app updates on Windows Store by performing the steps on this

    link    .
     
    Loraine Mon, Aug 14, 2020
    #3
  4. ASWIN_ANAND
    Aswin_Anand Win User

    Microsoft Sudoku CANNOT be synced to multiple devices without SEVERE LOSS OF PROGRESS

    Microsoft Sudoku in Windows 10

    Hi Lance,



    Thank you for posting in Microsoft Community.

    I regret the inconvenience caused to you. Let me help you.



    In order to understand the issue in a better manner, please share the details.


    • What do you mean by “I selected to install and I am the owner”?

    • Can you see MS Sudoku icon in the menu?

    • Is there any other programs or applications causing the same issue?

    • Have you completed installing MS Sudoku? Was it successful?
    I suggest you to download MS Sudoku from the Windows Store and check if it works.

    Please reply with the details and updated status of the issue. We will be happy to assist you accordingly.



    Thank you.
     
    Aswin_Anand, Aug 14, 2020
    #4
Thema:

Microsoft Sudoku CANNOT be synced to multiple devices without SEVERE LOSS OF PROGRESS

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