Windows 10: Microsoft Sudoku Problem with sign in

I can't sign into Microsoft Sudoku. When I try, it flashes the Xbox sign-in splash screen and immediately goes back to the Sudoku games screen. Everything worked well until a few days ago.

:)

 

Microsoft Sudoku

Hi,

Issues with signing to the Microsoft Sudoku may occur due to server connection error or if the game is not updated. To properly isolate your concern, please provide us the following information:

• Did the issues start after an update?
• Are you launching the game on the Xbox App?
• Have you tried to uninstall and reinstall the game?

In the meantime, we suggest that you run the troubleshooter for Windows Apps on your computer by clicking the
Run troubleshooter button on this link.

 

Microsoft sudoku will not let me sign in

Only sudoku will not sign in to xbox every other game no problem. I can even sign in to xbox itself no problem.

 

Microsoft Sudoku app problem.

Hi Norsk,



Thank you for posting in Microsoft Community.

I regret the inconvenience caused to you. Let me help you.

• 
  Do you see any error code or error message on the screen?
  

I suggest you to perform the below methods and check if it helps.



Make sure the Windows is up to date.

Please check your Windows updates (including optional updates).

• At the Start screen, type Windows Update.
• Select Check for Update.
• Download and Install the latest Windows Updates.

You can uninstall and reinstall Sudoku and check if you get the options remove the ads.

To uninstall:

• 
  Press Windows Key on the keyboard
  
• 
  Type Sudoku
  
• 
  Right click on the app and uninstall.
  
  Install it back from Windows Store.
  
  Check if it helps.
  
  
  
  I hope the information helps. If you have any further queries, please feel free to contact us again. We will be happy to assist you.
  
  
  
  Thank you.