Windows 10: Microsoft Support End chat Glitch

Discus and support Microsoft Support End chat Glitch in Windows 10 Drivers and Hardware to solve the problem; I was trying to contact Microsoft support Live chat and all that i got was the survey and a message saying the chat has ended, the support agent was... Discussion in 'Windows 10 Drivers and Hardware' started by Graigo, Jul 21, 2021.

  1. Graigo Win User

    Microsoft Support End chat Glitch


    I was trying to contact Microsoft support Live chat and all that i got was the survey and a message saying the chat has ended, the support agent was able to send messages to me but i couldn't respond. and the survey wouldn't even submit.

    :)
     
    Graigo, Jul 21, 2021
    #1

  2. Chat with / Call Microsoft Support not work

    Hello, thanks for your reply.

    • yes
    • yes
    • Xbox Support
    • Xbox-Website >> Support >> "my Account" >> Chat with Support
    • I'm logged in

    Thanks
     
    Cyntherius, Jul 21, 2021
    #2
  3. PeterEdu Win User
    Live chat support - Talk to a person feature not working

    I've been trying to get support from the live chat of both Skype and Microsoft (including the Get Help app of Windows). None of the topics suggested addresses my question, so the chat app finally gives the "Talk to
    a person" option. When I click it, nothing happens. It's supposed to give options like 'call me back' or 'chat with a person' etc, but none of those options appears. There's just a box that says "Talk to a person" but the options are not visible. Is this just
    a glitch, or is the live chat with a person feature not yet functional?
     
    PeterEdu, Jul 21, 2021
    #3
  4. Microsoft Support End chat Glitch

    Contacting Chat Support

    Technical Level : Basic

    Summary

    There are some issues – account and billing related - that can only be fixed by contacting the official support channels. This article will explain the easiest way to contact chat support.

    Details

    Community support can fix most problems except for those that are related to the account itself. For instance, you are having trouble making a payment with the card, there is not much the community could do. It is possible that the card is not accepted.
    Or the payment is stuck in limbo and no amount of adding and removing will fix the problem. Such problems are dealt with by chat support.

    Even if a particular problem does not come under the purview of chat support, they do act as a starting point. If they are unable to solve the problem, they usually will manage to set you off in the right direction.

    Note - There is a dedicated support department for customers with disabilities. This department also handles queries related to accessibility features on the phone by users with or without disabilities. Find out more about chatting with them
    or calling them at this
    link
    .

    Steps to contact chat support.

    Step 1. Visit the site by
    clicking on this link.
    On the top right corner, you will find a ‘Sign In’. Sign in with same account you use on your phone. Note : The link will take you to the US site. Even if you are from another country, do not worry about it.

    Microsoft Support End chat Glitch c83838d5-4c6d-4f16-88a5-5825e9a416be.jpg

    Step 2. Select the phone platform – windowsphone 7 or windowsphone 8. This is very important. If you are not sure about your platform, go to Settings > About on your phone. This will you give you the platform details.

    Microsoft Support End chat Glitch f5b3213b-218e-40b3-81b0-d23d699cbd79.jpg

    Step 3. Under ‘Category’, select Billing + Payment (Store), from the drop down list.

    Microsoft Support End chat Glitch ece78cfc-afeb-486e-8ed0-ad9c42c92e9f.jpg

    Step 4. Then select ‘Contact Us’

    Microsoft Support End chat Glitch d86109c9-e12c-4f8b-a89a-b472a1314d2f.jpg

    Step 5. You should now be in the page that says ‘Chat’. Press the big blue button to start chatting with a support person. Note - It is possible that the button might show up in red colour. Every time the author of this wiki tried
    the chat support, the button is always blue.

    Microsoft Support End chat Glitch 1e5bf505-eabd-4e9f-8f8d-cadd2e782872.jpg
     
    Jay_answers, Jul 21, 2021
    #4
Thema:

Microsoft Support End chat Glitch

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