Windows 10: Microsoft Support for Surface

Good morning,


I'm considering whether or not to send my Surface Pro 7 for service.

Since it is my main pc, where I study and work on, I was wondering:


What is Microsoft's timeline for support?

Should i expect not to see my pc for more than a month?

Do they foresee the possibility of giving something to replace the pc in assistance?


I can't find the right section, sorry.

Thanks in advance, sorry for the inconvenience. Have a nice day.

:)

 

Boot Surface Laptop to USB - no Volume button

Hello Jimmy,

This doesn't list the "Surface Laptop", but you might give it a try to see.

*Arrow Boot Microsoft Surface from a USB device

Otherwise, you should be able to use OPTION ONE below to boot from the USB from advanced startup.

*Arrow Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials

 

Microsoft launches Surface Computing

The launch of Microsoft Surface marks the beginning of a new technology category and a user-interface revolution. Surface, Microsoft’s first surface computer, provides effortless interaction with digital content through natural hand gestures, touch and physical objects. Surface computing breaks down traditional barriers between people and technology, changing the way people interact with all kinds of everyday information — from photos to maps to menus.

Key features demonstrated in the videos included:

• Multi-touch ability.
• Recognition and syncing of wireless devices by placing on touch panel
• Ability to identify non-digital devices, such as a drink glass, based on shape.
• Hand gesture system to further interact with the touch panel.
• New, non-windows based interface.

The videos really speak for themselves. According to the website, Surface technology will be
available in Winter 2007.

Source: Microsoft Surface

 

Problem updating Windows Surface Pro 4 with Windows 10 feature updates

Hi,

I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

What I did to reset your Surface from a USB recovery drive was:
Step 1: Make sure your Surface is turned off and plugged in (hold down the power
button for 30 seconds).
Step 2: Insert the USB recovery drive into the USB port on your Surface.
Step 3: Press and hold the volume-down button while you press and release the
power button on your Surface.
Step 4: When the Surface logo appears, release the volume button.
Step 5: When prompted, select the language and keyboard layout you want.
Step 6: Select Troubleshoot > Reset your PC.
If prompted for a recovery key, select Skip this drive at the bottom of the
screen.
Step 7: Select the target operating system you wish to reset. This
refers to the current operating system installed on your Surface.
Step 8: Select Yes, repartition the drives, and on the next page, select Next.
Step 9: Choose Just remove my files.
Step 10: Select Reset.
Surface restarts and the Surface logo displays while the reset process continues
(this can take a while).

This always fails and I have to do the below which continues installation.
Windows 10 Installation Media:

1. Insert the Media (DVD/USB) in your PC and restart.
2. Boot from the media.
3. Select Repair Your Computer.

Select Troubleshoot.

1. Choose Command Prompt from the menu:

Type in the command:
Diskpart
Type in the command:
List disk (Note which disk is your Boot drive number mine is 0)
Type in the command:
Sel disk 0
Type in the command:
List vol (Note which volume is the EFI partition mine is 4)
Type in the command:
Sel vol 4
Type in the command:
assign letter=V:
Type in the command:
Exit
Type in the command:
V:
After you have assigned a drive letter Using Diskpart You can format the EFI partition:
Example: if you assigned a letter V to the partition the command would be:
format V: /FS:FAT32
Type in the command:
bcdboot C:\windows /s V: /f UEFI


Now I have an issue that I cannot install Feature Updates. They keep failing to install.
Any ideas how to resolve issue?