Windows 10: Microsoft support phone calls

Discus and support Microsoft support phone calls in AntiVirus, Firewalls and System Security to solve the problem; I would be interested if anyone else has experienced the following (and been as daft as I was initially). I received a call from 'Microsoft' advising... Discussion in 'AntiVirus, Firewalls and System Security' started by Andy n SallyBrowning, Apr 26, 2019.

  1. Microsoft support phone calls


    I would be interested if anyone else has experienced the following (and been as daft as I was initially).


    I received a call from 'Microsoft' advising that my PC had a deadly virus and could I clear it.

    After some chat with an Asian voice I was passed on to possibly a rather abrupt East European voice.

    Somehow he led me onto giving him control of the PC to check it out (of course very dumb of me),

    and this led onto sending a copy driving licence and photo bearing a message etc over a period exceeding 2 hours.

    How could I be so dumb you ask!, but somehow I got led along until finally he was setting up a bitcoin account in my name.

    The reason being to set up something that they could use to catch fraudsters !!

    Quickly putting a hold on my bank account I challenged them, received little explanation and just turned off the PC.

    It took a while to be sure the bitcoin account set up was cancelled by the company involved.


    This morning I received the identical first call but cut them off when the Asian voice wanted to pass me on to his supervisor.


    Meanwhile, (and I think unrelated) I receive about 3 emails a week showing that I have paid Apple invoices which, I assume, I am meant to open.

    Presumably they then expect you to challenge them and reveal bank data.


    I would be interested in any observations, other than how dumb can I be !

    :)
     
    Andy n SallyBrowning, Apr 26, 2019
    #1
  2. meebers Win User

    Supported phones for Windows 10 Mobile Insider Preview


    Your list confirms my phone is eligible, Lumia 521. The windows Insider App fails after ~ 15 seconds, restores data and gives me error 80073cf9. I trouble shot this and went thru all the steps mentioned on several websites including MS without any luck. Short of a hard reset, this is where I am now. Suggestions appreciated.
     
    meebers, Apr 26, 2019
    #2
  3. Winuser Win User
    Supported phones for Windows 10 Mobile Insider Preview


    When my phone fails to upgrade I just keep trying. One upgrade took 3 or 4 tries.
     
    Winuser, Apr 26, 2019
    #3
  4. Microsoft support phone calls

    Number to call for phone support?

    Is there a specific number I can call to talk to Microsoft about Windows Phone 7? I didn't see any number for phone support for Windows Phone 7.

     
    kungfupanda206, Apr 26, 2019
    #4
Thema:

Microsoft support phone calls

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