Windows 10: Microsoft Surface Go 2 - Microsoft Surface Modern Mouse and Surface Go Keyboard...

WoahNoah · Nov 12, 2020

I recently purchased a Microsoft Surface Go 2 back in July. Everything was working great until I noticed that the Modern Mouse and Surface Go Keyboard I purchased with it would randomly start disconnecting. This would usually be after leaving my desk for a few minutes. I have tried to find other answers online, but nobody else seems to have this issue. When this happens, I will try disconnecting and reattaching the keyboard, but it still will not work. I have tried disconnecting the Mouse from Bluetooth and reconnecting, but it persists. The odd thing is that all of the Function keys and Trackpad on the keyboard will still work; however, the other keys won't. I would like to find a successful solution to this problem because it can be painful when I am working. Thanks for any help!

:)

Darleen Pen · Nov 12, 2020

Microsoft Surface Mouse

Hi Monica,

Issues with using Microsoft Surface mouse are usually occurring due to software and hardware issues. For us to provide an accurate solution, we would need you to answer the following questions:

Which build, version and edition of Windows is installed on your computer?

What changes have you made to your device before this issue occurred?

In the meantime, we suggest that you follow the steps provided in this
link. It serves as a guide on how to troubleshoot problems with your Bluetooth mouse.

We are looking forward to your response.

wazzledoozle · Nov 12, 2020

Microsoft launches Surface Computing

The launch of Microsoft Surface marks the beginning of a new technology category and a user-interface revolution. Surface, Microsoft’s first surface computer, provides effortless interaction with digital content through natural hand gestures, touch and physical objects. Surface computing breaks down traditional barriers between people and technology, changing the way people interact with all kinds of everyday information — from photos to maps to menus.

Key features demonstrated in the videos included:

Multi-touch ability.

Recognition and syncing of wireless devices by placing on touch panel

Ability to identify non-digital devices, such as a drink glass, based on shape.

Hand gesture system to further interact with the touch panel.

New, non-windows based interface.

The videos really speak for themselves. According to the website, Surface technology will be
available in Winter 2007.

Source: Microsoft Surface

Cluster Head · Nov 12, 2020

Microsoft Surface Data Eraser

Microsoft Surface Data Eraser

Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices.

Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. A Microsoft Surface Data Eraser USB stick requires only the ability to boot from USB. The USB tool is easy to create by using the provided wizard, the Microsoft Surface Data Eraser Wrapper, and is easy to use with a simple graphic interface, no command line needed. To learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface, see Protecting your data if you send your Surface in for service.

Compatible Surface devices include:

•Surface Book

•Surface Pro 4

•Surface Pro3

•Surface 3

•Surface 3 LTE

•Surface Pro 2

Some scenarios where Microsoft Surface Data Eraser can be helpful include:

•Prepare a Surface device to be sent for repair

•Decommission a Surface device to be removed from corporate or organizational use

•Repurpose a Surface device for use in a new department or for use by a new user

•Standard practice when performing reimaging for devices used with sensitive data

Note: Third-party devices, Surface devices running Windows RT (including Surface and Surface 2), and Surface Pro are not compatible with Microsoft Surface Data Eraser.

Note: Because the ability to boot to USB is required to run Microsoft Surface Data Eraser, if the device is not configured to boot from USB or if the device is unable to boot or POST successfully, the Microsoft Surface Data Eraser tool will not function.

How to create a Microsoft Surface Data Eraser USB stick

To create a Microsoft Surface Data Eraser USB stick, first install the Microsoft Surface Data Eraser setup tool from the Microsoft Download Center using the link provided at the beginning of this article. You do not need a Surface device to create the USB stick. After you have downloaded the installation file to your computer, follow these steps to install the Microsoft Surface Data Eraser creation tool:

1.Run the DataEraserSetup.msi installation file that you downloaded from the Microsoft Download Center.

2.Select the check box to accept the terms of the license agreement, and then click Install.

3.Click Finish to close the Microsoft Surface Data Eraser setup window.

After the creation tool is installed, follow these steps to create a Microsoft Surface Data Eraser USB stick. Before you begin these steps, ensure that you have a USB 3.0 stick that is 4 GB or larger connected to the computer.

1.Start Microsoft Surface Data Eraser from the Start menu or Start screen.

2.Click Build to begin the Microsoft Surface Data Eraser USB creation process.

3.Click Start to acknowledge that you have a USB stick of at least 4 GB connected, as shown in Figure 1.

Figure 1. Start the Microsoft Surface Data Eraser tool

4.Select the USB drive of your choice from the USB Thumb Drive Selection page as shown in Figure 2, and then click Start to begin the USB creation process. The drive you select will be formatted and any existing data on this drive will be lost.

Note: If the Start button is disabled, check that your removable drive has a total capacity of at least 4 GB.

Figure 2. USB thumb drive selection

5.After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. Click Success.

6.When the Congratulations screen is displayed, you can eject and remove the thumb drive. This thumb drive is now ready to be inserted into a Surface device, booted from, and wipe any data on the device. Click Complete to finish the USB creation process, as shown in Figure 3.

Figure 3. Complete the Microsoft Surface Data Eraser USB creation process

7.Click X to close Microsoft Surface Data Eraser.

How to use a Microsoft Surface Data Eraser USB stick

After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure:

1.Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device.

2.Ensure your system firmware is set to boot to USB. To enter the firmware settings:

1.Turn off your Surface device.

2.Press and hold the Volume Up button.

3.Press and release the Power button.

4.Release the Volume Up button.

3.When the Surface device boots, a SoftwareLicenseTerms text file is displayed.

Figure 4. Booting the Microsoft Surface Data Eraser USB stick

4.Read the software license terms, and then close the notepad file.

5.Accept or Decline the Software License Terms by typing Accept or Decline.

6.Select one of the following three options:

◦Enter S to start Data Erase – Select this option to begin the data erase process. You will have a chance to confirm in the next step.

◦Enter D to perform Diskpart – Select this option to use diskpart.exe to manage partitions on your disk.

◦Enter X to shut device down – Select this option to perform no action and shut down the device.

7.If you typed S to begin the data erase process, the partition that will be erased is displayed, as shown in Figure 5. If this is correct, press Y to continue, or N to shut down the device.

Figure 5. Partition to be erased is displayed in Microsoft Surface Data Eraser

8.If you pressed Y in step 7, due to the destructive nature of the data erasure process, an additional dialog box is displayed to confirm your choice.

9.Click the Yes button to continue erasing data on the Surface device.
Click to expand...

Source: https://technet.microsoft.com/en-us/...ce-data-eraser

Windows 10: Microsoft Surface Go 2 - Microsoft Surface Modern Mouse and Surface Go Keyboard...

Microsoft Surface Go 2 - Microsoft Surface Modern Mouse and Surface Go Keyboard...

Microsoft Surface Go 2 - Microsoft Surface Modern Mouse and Surface Go Keyboard...

Microsoft Surface Go 2 - Microsoft Surface Modern Mouse and Surface Go Keyboard...

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