Windows 10: Microsoft Surface Pro 2 blue screen upon boot

Discus and support Microsoft Surface Pro 2 blue screen upon boot in Windows 10 BSOD Crashes and Debugging to solve the problem; I think my Surface Pro 2 got an upgrade. It has never given me the slightest problem on start up. A few days ago, it came up to a "blue screen"... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by RTJJR, Oct 22, 2019.

  1. RTJJR Win User

    Microsoft Surface Pro 2 blue screen upon boot


    I think my Surface Pro 2 got an upgrade. It has never given me the slightest problem on start up.


    A few days ago, it came up to a "blue screen" indicating it detected no boot sector or words to that effect. I prepared a recovery USB (FAT32) from my laptop and prepared to recover my Surface, but have had no success.


    I removed the microSD card, inserted my USB recovery drive and did a Volume-UP power on. This launched me into the EEFI, where I disabled the TPM and Secure Boot (per instructions I found online) and then saved the changes.


    On reboot, I did a Volume-DOWN power on. The subsequent reboot comes up with a red background and the Surface name on a black background, as described. However, there was no new option. There is not a "recovery" blue screen like on my laptop, or a boot sequence menu to allow me to use my USB, nothing.


    I have tried a USB DVD with a bootable disk. Nothing. I tried every combination of enabling/disabling TPM and Secure Boot. Nothing.


    Nothing except the blue screen saying it has no bootable device.


    Is there a trick to getting to the USB boot menu? or the blue "recovery" menu?


    Thanks.

    :)
     
    RTJJR, Oct 22, 2019
    #1

  2. Surface Pro 2 will not boot when connected to Surface Dock

    I have a Surface Pro 2 which had been running Windows 10 Education and using the Surface Dock. After the most recent round of Windows Updates, the Surface Pro 2 will not boot when mounted on the Surface Dock. It will try to boot and eventually Blue Screen.
    After the second Blue Screen, it will try to repair itself - eventually it will report that it cannot load Windows. Removing it from the dock restores it to normal behavior. If you boot it first, it works in the dock but it overheats. Please advise.
     
    Marc_Wagner, Oct 22, 2019
    #2
  3. Brink Win User
    Boot Surface Laptop to USB - no Volume button


    Hello Jimmy, Microsoft Surface Pro 2 blue screen upon boot :)

    This doesn't list the "Surface Laptop", but you might give it a try to see.

    *Arrow Boot Microsoft Surface from a USB device

    Otherwise, you should be able to use OPTION ONE below to boot from the USB from advanced startup.

    *Arrow Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials
     
    Brink, Oct 22, 2019
    #3
  4. Microsoft Surface Pro 2 blue screen upon boot

    Problem updating Windows Surface Pro 4 with Windows 10 feature updates

    Hi,

    I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

    What I did to reset your Surface from a USB recovery drive was:
    Step 1: Make sure your Surface is turned off and plugged in (hold down the power
    button for 30 seconds).
    Step 2: Insert the USB recovery drive into the USB port on your Surface.
    Step 3: Press and hold the volume-down button while you press and release the
    power button on your Surface.
    Step 4: When the Surface logo appears, release the volume button.
    Step 5: When prompted, select the language and keyboard layout you want.
    Step 6: Select Troubleshoot > Reset your PC.
    If prompted for a recovery key, select Skip this drive at the bottom of the
    screen.
    Step 7: Select the target operating system you wish to reset. This
    refers to the current operating system installed on your Surface.
    Step 8: Select Yes, repartition the drives, and on the next page, select Next.
    Step 9: Choose Just remove my files.
    Step 10: Select Reset.
    Surface restarts and the Surface logo displays while the reset process continues
    (this can take a while).

    This always fails and I have to do the below which continues installation.
    Windows 10 Installation Media:

    1. Insert the Media (DVD/USB) in your PC and restart.
    2. Boot from the media.
    3. Select Repair Your Computer.
    Select Troubleshoot.

    1. Choose Command Prompt from the menu:
    Type in the command:
    Diskpart
    Type in the command:
    List disk (Note which disk is your Boot drive number mine is 0)
    Type in the command:
    Sel disk 0
    Type in the command:
    List vol (Note which volume is the EFI partition mine is 4)
    Type in the command:
    Sel vol 4
    Type in the command:
    assign letter=V:
    Type in the command:
    Exit
    Type in the command:
    V:
    After you have assigned a drive letter Using Diskpart You can format the EFI partition:
    Example: if you assigned a letter V to the partition the command would be:
    format V: /FS:FAT32
    Type in the command:
    bcdboot C:\windows /s V: /f UEFI


    Now I have an issue that I cannot install Feature Updates. They keep failing to install.
    Any ideas how to resolve issue?
     
    jaburmester, Oct 22, 2019
    #4
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Microsoft Surface Pro 2 blue screen upon boot

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