Windows 10: Microsoft Surface Pro 7 usb-c external monitor problems

Discus and support Microsoft Surface Pro 7 usb-c external monitor problems in Windows 10 Drivers and Hardware to solve the problem; The MS Surface Pro 7 has a very picky usb-c port, is anybody looking at improving this port. The computers below work with any of our external... Discussion in 'Windows 10 Drivers and Hardware' started by GerardIE, Apr 22, 2020.

  1. GERARDIE
    GerardIE Win User

    Microsoft Surface Pro 7 usb-c external monitor problems


    The MS Surface Pro 7 has a very picky usb-c port, is anybody looking at improving this port.

    The computers below work with any of our external monitors, HDMI adapters or cables.

    MS Surface Pro 1 mini display port
    MS Surface Pro 3 mini display port
    HP Spectre Bang Olufsen usb-c port

    MS Surface Pro 7 usb-c port - ONLY works with a Moshi 4K/60 HDMI adapter.

    I bought the MS Surface Pro 7 in late March 2020.

    Only after installing update KB4551762 on March 27th did the external monitor work properly with the Moshi adapter. I have version 1909 installed.

    The MS Surface Pro 7 is now updated to KB4550945

    These adapters still DO NOT WORK for the MS Surface Pro 7:

    Microsoft usbc to HMDI adapter
    Belkin 4K/60hz usbc to HMDI adapter
    Satechi 4K slim multi port usbc to HMDI adapter

    The monitor says Input Signal Not Found.

    The external monitor is a new HP Pavillion 27inch Quantum Dot.

    The cable spec is 0.5m ESL high speed gaming.

    Only for this Moshi 4K/60 HDMI adapter, I would have needed to return the MS Surface Pro 7.

    :)
     
    GerardIE, Apr 22, 2020
    #1
  2. BRINK
    Brink Win User

    Surface Connect to USB-C Adapter for Surface Pro and Surface Laptop Surface

    Source: Announcing availability of the Surface Connect to USB-C Adapter for Surface Pro and Surface Laptop Surface
     
    Brink, Apr 22, 2020
    #2
  3. BRINK
    Brink Win User
    Surface Connect to USB-C Adapter for Surface Pro and Surface Laptop


    Source: Announcing availability of the Surface Connect to USB-C Adapter for Surface Pro and Surface Laptop Surface
     
    Brink, Apr 22, 2020
    #3
  4. DENNIS A. PETERS
    Dennis A. Peters Win User

    Microsoft Surface Pro 7 usb-c external monitor problems

    Surface Pro 7 Dual Monitor Support with Microsoft wireless display adapter

    Does the Surface Pro 7 and 2 Wireless Display Adapters support two external monitors with the Wireless/HDMI/USB adapters sold as an accessory with the Surface Pro 7?

    My displays have HDMI and USB. y question is about the Surface Pro 7 Windows 10?
     
    Dennis A. Peters, Apr 22, 2020
    #4
Thema:

Microsoft Surface Pro 7 usb-c external monitor problems

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