Windows 10: Microsoft surface pro black screen after 'preparing automatic repairs' won't work without...

My laptop's screen has been turning black after starting up and displaying the message 'preparing automatic repairs', it also won't work without constantly being connected to power.


At first it would shut down around 60% randomly and then not turn on without being connected to power could take the cord out after it started up, it would just shut down again a few minutes later.


But now it won't start or stay on without the power cord and once it shows the startup screen 'surface' with the loading dots, it shows the message 'preparing automatic repairs' and then goes black and stays that way.


I can tell that it is on while the screen is black because there is a small mark on the screen that only shows when it is on mark is from heat damage. After the screen goes black still on it will not turn off without pulling out the power cord and if I hold the power and volume up keys nothing happens.


I am wondering if there is anything I can do to fix this issue? I have never dropped my laptop or put it in any situation to damage it and the heat damage mark occurred naturally from the laptop simply being warm.

:)

 

Black screen after ‘preparing automatic repair.’

Thank you very much for the reply. Unfortunately, I don’t know if it’s my doing something wrong, but I’ll do the steps to boot up the ASO menu and it won’t appear. I’ll reboot three times and leave it to load at the third, but it will do the same as before except for one thing- load for a while, then seemingly reboot on its own quickly (which it didn’t do before the ASO reboots), before going directly into ‘preparing automatic repair’ followed by the black screen shortly after. Same as before, leaving the black screen alone won’t do anything.

 

Preparing automatic repair loop followed by black screen

Hi Aaron,

We realize the inconvenience you are experiencing with "preparing automatic repair" loop followed by
black screen error. We will certainly help you.

We have been seeing black screen issues of several types after upgrading to Windows 10. The main causes observed so far are driver issues, output to unexpected port, and possibly also issues with the Lock Screen app.

Method 1: We suggest you to kindly follow the link below and try the steps and check if it helps:

Troubleshoot black screen problems



Method 2: To Troubleshoot no boot situation, follow the below steps:

Step 1:

I would suggest you to download an ISO image of Windows 10 and try to create installation media using the Media Creation tool.

Download Windows 10

Once the bootable media is created, follow next step:

Step 2: Perform Start up Repair.

Follow the steps mentioned below to perform Start up Repair:

a. Insert the installation DVD or
USB and boot Windows 10 from it.

b. Select “Troubleshooting” from the first Window and then select “Advance Options”.

c. Then select “Start up Repair” from “Advanced options” window.

This will help you to boot into your Operating system again.

Let us know the result. We will be happy to assist you further.

Thank you.

 

Preparing automatic repair black screen afterwards stuck

Fixing this gaming PC for a friend. His computer gets stuck on the windows logo with the dotted spinning circle. In the past to fix this i've done a startup repair. But this time, the PC starts the Preparing Automatic Repair, then screen goes black, where normally it should be showing diagnosing your pc before loaded the Automatic Repair screen.

What should I attempt to try next?