Windows 10: Microsoft Update problem

Discus and support Microsoft Update problem in Windows 10 Installation and Upgrade to solve the problem; 2020-05 Cumulative Update for Windows 10 Version 1909 for x64-based Systems KB4556799 caused my computer to ask for the pin via a console window... Discussion in 'Windows 10 Installation and Upgrade' started by Scott C42, May 17, 2020.

  1. Scott C42 Win User

    Microsoft Update problem

    2020-05 Cumulative Update for Windows 10 Version 1909 for x64-based Systems KB4556799 caused my computer to ask for the pin via a console window instead of the regular graphical interface. Can this be prevented. It is very, very strange to me.

    Scott C42, May 17, 2020

  2. microsoft a/c singn in problem

    Hi Avi,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand the inconvenience you are facing in accessing Windows Store on your device using Microsoft account. Do not worry. We will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • Have you made any changes to the operating system prior to this issue?
    • Were you able to see any error code/ error message with this issue?
    • Where exactly are you referring to when you say: "sign in Microsoft a/c instead"?

    This issue might have occurred due to corrupted system files for the user account.

    If you are currently logged-in with Microsoft account, I suggest you to try the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to run Microsoft Account

    The following issues are checked by the Microsoft Account Troubleshooter program:

    • Corrupt Microsoft Account settings
    • Can’t connect to the sync service
    • Problems with Microsoft account Policy
    • Microsoft Account required
    • Connection issues due to proxy or certificate issues
    • Problem with system registration
    • Signed in with a guest account, or Roaming User Profiles enabled
    • You are not connected to the Internet
    • Proxy Settings
    • You have reached your daily sync quote
    • Sync your settings is turned off
    • Check system not activated.

    Step 2: I suggest you to run Windows Store Apps Troubleshooter
    as it troubleshoots problems that may prevent Windows Store Apps from working correctly.

    • Type Troubleshooting in the search next to start on the desktop.

    • Click on View All on left side and select
      Windows Store Apps.

    • Select Advance and click on
      Run as Administrator

    • Click Next and follow the on-screen instructions to complete the troubleshooting process.

    Step 3: I suggest you to install all the pending updates after upgrade to Windows 10.


    • Connect to the internet.
    • Press Windows key and type
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.

    Hope it helps. Get back to us with an updated status of this issue and required information for further assistance.
    Deepika Gowda, May 17, 2020
  3. dalchina Win User
    Windows 10 1709 System Restore problems...

    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
    dalchina, May 17, 2020
  4. Nate W.H. Win User

    Microsoft Update problem

    Update problems

    Hi TiffanyBowers,

    Thank you for posting to the Microsoft Community. I understand your Lumia 610 keeps getting stuck on step 6 of the update that you're trying to install. I can provide you a few steps to try in an effort to resolve the update issue.

    There are a couple of different steps on a support page located at
    that we'll want to try. I would suggest the steps for stuck in download mode, stuck at OEM splash screen, and error not listed on this page.

    Before performing the suggested reset under the steps for error not listed, I would first suggest trying a soft reset. If you're able to remove the battery, leaving it out of the phone for a few minutes will soft reset the phone. Another option for performing
    a soft reset would be to hold the power and volume down buttons until the phone has restarted completely.

    Please let us know if any of these suggestions are helpful to your update issue.

    Nate W.H., May 17, 2020

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