Windows 10: Microsoft Windows Scam (fraud-virus)

Microsoft Windows (scam?) Jack called my phone Identified himself as Microsoft Windows and their were foreign hackers attempting to hack my computer. Can you verify you are from Microsoft. He gave me my name, address, city..... 1-800-920-7864 Jack ext 1003 to verify.

Told me to hold window and R key down and in box...iexplore-fastsupport.com. If I didn' they would remove me from the Microsoft Account and I would no longer be able to access Microsoft on my computer.

Is this a scam?

:)

 

Fraud/Scam

I need your Fraud Division name and address as a Scam used your name to scam me. They said that Compgrovy was the division that removes the virus CAMPI. Now they want $495 to take care of my Microsoft Account. I unplugged my router but I am turning Microsoft
to the Police and the Computer Fraud people.

FYI I just got an email today from Computer Geeks and I have never talked to them.

I await a reply before turning this over to the attorneys. Microsoft did nothing for me and they are trying to collect an amount from me.

Clark Dodge

* Moved from Virus & Malware

 

virus scam

Without knowing further details, I suggest to read

• Beware of Phony Tech Support Scams
• PSA: Tech Support Scams Pop-Ups on the Rise
• Avoid scams that use the Microsoft name fraudulently
• Tech Support Scams – Help & Resource Page
• Tell Your Relatives: No,
  Microsoft Won’t Call You About Your Computer
• The “Tech Support”
  Scammers Called HTG (So We Had Fun with Them)
• http://support.microsoft.com/reportascam

And to watch:

Fake Tech Support Scams – video from the MS Digital Crimes Unit

 

Possible virus or scam

As already mentioned:

All these kind of pop-ups/alerts are fake warnings - scams. Never ever call these numbers.

Please read:
Beware of Phony Tech Support Scams

Normally you just close your browser:
https://blog.malwarebytes.com/threat-analysis/2014/11/psa-tech-support-scams-pop-ups-on-the-rise/

How to Open Windows Task Manager

You might want to run a quick scan with your Anti-Virus program.

In case you keep on getting these fake alerts:

Follow the steps provided here: Remove Tech Support Scam pop-up (Call For Support Scam)

Suggestion to read:

• Scam Pop-Ups: What You Need to Know

• Avoiding technical support scams
• Tech Support Scams – Help & Resource Page
• Best Practices for Safe Computing - Prevention of Malware Infection

You might want to report this to Microsoft (but you don't have to):
http://support.microsoft.com/reportascam

and you might want to watch:

Fake Tech Support Scams – video from the MS Digital Crimes Unit