Windows 10: Microsoft windows security scam (Supremo)

Discus and support Microsoft windows security scam (Supremo) in User Accounts and Family Safety to solve the problem; We got a call that we would be charged 299.99 to renew our firewall protection automatically unless we called 360 208 8462. When we called the people... Discussion in 'User Accounts and Family Safety' started by Juan Camilo Fabrega, Aug 21, 2019.

  1. JUAN CAMILO FABREGA
    Juan Camilo Fabrega Win User

    Microsoft windows security scam (Supremo)


    We got a call that we would be charged 299.99 to renew our firewall protection automatically unless we called 360 208 8462. When we called the people could barely speak English (Asian). They asked us to download the Supremo program which we did, but then they started asking our password etc... So we hung up and stopped the download. They called us back twice asking why we hung up. I cursed them out and told them they were scammers and they insisted they weren't and called back yet again. I finally gave them a real piece of my mind and they stop harassing us. BE CAREFUL

    :)
     
    Juan Camilo Fabrega, Aug 21, 2019
    #1
  2. DAVEM121
    DaveM121 Win User

    Supremo Scam

    Yes it is not easy to remove this software!

    To remove this scam software:

    • Sstop the Supremo service in Task Manager (Ctrl + Shift + Esc)
    • While in Task Manager go to the Startup Tab and disable the Supremo Service
    • Find the folder supremo is located in and delete the folder, if necessary take ownership of the folder first
    • Reboot
     
    DaveM121, Aug 21, 2019
    #2
  3. LAUDABLEPUS
    laudablepus Win User
    Supremo scam

    Supremo does not install itself, it just runs from an exe file. Find supremo.exe, it's likely in your downloads folder, and just delete it. See

    this article from Supremo.

    Uninstall Supremo in just a few steps

    Supremo gives remote access but who knows what the scammer may have installed? Run a full virus scan. To be totally safe use 'Reset this PC' in Settings >Update & Security >Recovery or do a clean install. Unfortunately this wipes out all your installed programs.
    (Back up your data!).
     
    laudablepus, Aug 21, 2019
    #3
  4. DAVEM121
    DaveM121 Win User

    Microsoft windows security scam (Supremo)

    Supremo

    Hi Dale, Supremo is a VPN (virtual Private Network) piece of software

    Supremo | The easy way to connect to remote desktop

    Open Settings - Apps

    Scroll down through the list of installed apps and uninstall it from there

    Also see if it is listed in Windows Startup items and remove it from there:

    Press Ctrl + Shift + Esc to open Task Manager

    Click on the Startup Tab

    See if Supremo is listed there

    If it is, select it and click 'Disable'

    Close Task Manager

    Click your Start Button, type msconfig and hit Enter

    When the System Configuration dialog opens, click on the Services Tab

    Check the box marked 'Hide Microsoft Services'

    In the remaining list see if Supremo s listed, uncheck any you find

    Click Apply and OK

    Restart your System and this annoyance will be gone . . .
     
    DaveM121, Aug 21, 2019
    #4
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Microsoft windows security scam (Supremo)

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