Windows 10: Microsoft Windows Updated to Version 10, 1909, KB4560960, printer no longer responds

Discus and support Microsoft Windows Updated to Version 10, 1909, KB4560960, printer no longer responds in Windows 10 Drivers and Hardware to solve the problem; Twice Windows has updated to the latest version, and each time, my printer no longer works when a file is sent to it, but the scanning functions to the... Discussion in 'Windows 10 Drivers and Hardware' started by LyndseyBilo, Jun 23, 2020.

  1. Microsoft Windows Updated to Version 10, 1909, KB4560960, printer no longer responds


    Twice Windows has updated to the latest version, and each time, my printer no longer works when a file is sent to it, but the scanning functions to the computer from the printer still work. I uninstalled and reinstalled the driver for the printer, a Brother MFC-490, but it did not work. I had to uninstall the latest update to get it working again, but Windows still wants to update to the latest version without providing me a fix for this problem. I've run the troubleshooter, and it says there is no problem with the printer. Any solutions are welcome as I need my printer to work to function from home, and I don't want to have to keep uninstalling the latest update. I've tried plugging the USB into multiple ports, and that's not the problem either.

    :)
     
    LyndseyBilo, Jun 23, 2020
    #1

  2. Windows 10 update November 2019 1909 - Printer issue still not resolved

    My printers stopped working after the last Windows 10 update in October 2019. Unfortunately I was not able to remove the specific KB update which created the issue because it was not listed anymore after the version update...

    I just installed the last 1909 release hoping that the printer issue would have been fixed but still nothing works.

    I have fixed printer spooler but not even Microsoft Print to PDF works...

    Any suggestion?
     
    Ivan Franzoni, Jun 23, 2020
    #2
  3. rmask(2) Win User
    After Windows Version 1909 update, printer is no longer printing

    I have an HP Officejet Pro 8620 printer, and Windows 10 just did an update to version 1909. Now my printer will not print. Each time Windows tries to save it as a document with a .prn extension. I need the printer to go to print, not save. I troubleshooted
    the printer, then I uninstalled it, and reinstalled the software from HP. It didn't correct the problem. How do I fix this?
     
    rmask(2), Jun 23, 2020
    #3
  4. Brink Win User

    Microsoft Windows Updated to Version 10, 1909, KB4560960, printer no longer responds

    KB4560960 CU Win 10 v1903 build 18362.900 and v1909 build 18363.900

    Source: https://support.microsoft.com/en-us/...date-kb4560960


    Direct download links for KB4560960 MSU file from Microsoft Update Catalog:

    Download KB4560960 MSU for Windows 10 v1903 and v1909 32-bit (x86) - 197.9 MB

    Download KB4560960 MSU for Windows 10 v1903 and v1909 64-bit (x64) - 376.9 MB

    Download KB4560960 MSU for Windows 10 v1903 and v1909 ARM64 - 438.3 MB


    How to Find Windows 10 Version Number

    How to Find Windows 10 Build Number

    Known and Resolved issues for Windows 10 version 1903
     
    Brink, Jun 23, 2020
    #4
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Microsoft Windows Updated to Version 10, 1909, KB4560960, printer no longer responds

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