Windows 10: microsoft wired wireless optical desktop receiver2.1 mouse

why is my mouse not working whilst the laptop states that it is installed properly and in working order?

:)

 

Microsoft Wireless Notebook Optical Mouse 400

Hello Frank,

For you to connect the Microsoft Wireless Notebook Optical Mouse 400, we recommend that you install the driver

here. To properly guide on how to install the mouse and the driver, kindly follow the steps provided in the article below.

Install mouse and IntelliPoint software

Note: The Microsoft Wireless Notebook Optical Mouse 400 is designed to work in Windows 8. The mouse might not work on its full potential in Windows 10.

If you have further questions, kindly let us know.

 

Microsoft Wireless Optical Mouse 2.0 spontaneously stops working

Hi Mirvine,

Thank you for posting in Microsoft community.

Sorry for the inconvenience caused to you. I’ll certainly help you with this.

There could be a corruption with the wireless optical mouse.

I suggest you to refer the following Microsoft Hardware help article and follow the troubleshooting steps to fix the issues with the wireless mouse.

Troubleshooting wireless and Bluetooth® issues

Hope this will help you. Keep us posted with the status of the issue to assist you further.

Thank you.

 

Wireless Optical Desktop 700

Hi,



Thank you for posting on our Microsoft Community.



If your PC has a Bluetooth capability, then you will only need to install the driver for your Wireless Optical Desktop.



We suggest you download the driver that corresponds to the operating system of your PC and Install in compatibility mode and check.



Follow the steps below on how to install driver in compatibility mode:



1. Download the driver from the manufacturer’s website.

2. Right click on the setup file of the driver and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the driver install and then check the functionality.



Hope this information is helpful. Please do let us know if you need further assistance.