Windows 10: Microsoft Wireless Comfort Keyboard 5000 not working

Discus and support Microsoft Wireless Comfort Keyboard 5000 not working in Windows 10 Drivers and Hardware to solve the problem; Hello, After years of trouble free operation, I am having an issue with my Wireless Comfort Keyboard set. -Wireless Comfort Keyboard 5000 Model... Discussion in 'Windows 10 Drivers and Hardware' started by Brint1978, Nov 27, 2020.

  1. BRINT1978
    Brint1978 Win User

    Microsoft Wireless Comfort Keyboard 5000 not working


    Hello,


    After years of trouble free operation, I am having an issue with my Wireless Comfort Keyboard set.


    -Wireless Comfort Keyboard 5000 Model 1394

    -Wireless Comfort Mouse 5000 Model 1387


    I am running Windows 10 Pro 64 bit.


    The mouse is working fine, but the keyboard is not functioning properly. I have replaced batteries, updated to latest "Microsoft Mouse and Keyboard Center" Version 13. This software is recognizing that the keyboard is connected via the wireless dongle and says it is working correctly.

    The only keys that work normally on the keyboard are the volume keys, insert, page down and the enter key on the number pad. The following keys create an incorrect response:


    G - types "g7"

    H - types "h8"

    ' - types "'9"

    Right side CTRL key starts the Groove Music app.


    I have tried this keyboard on 2 other computers, all running Windows 10. All of the errors carry to the other machines.


    Any help would be appreciated.

    :)
     
    Brint1978, Nov 27, 2020
    #1
  2. DJSESROH
    djsesroh Win User

    Microsoft wireless comfort 5000 model # 1394 Keyboard

    Has anyone found a manual for a Microsoft wireless comfort 5000 model # 1394 Keyboard? I really would like more info on operating this keyboard.
     
    djsesroh, Nov 27, 2020
    #2
  3. RONALDHAHM
    RonaldHahm Win User
    Wireless Comfort Keyboard 5000 not working after Docking

    Running Windows 10 on a HP Elitebook 820 laptop with docking station. I have the power button set to hibernate. I hibernate the computer. Undock. unhibernate everything works fine. Then hibernate, dock the laptop into the HP docking station, then unhibernate.
    The Microsoft Wireless Comfort Keyboard 5000 does not work. Looking in the device manager it shows up as a Microsoft 2.4 MHz transceiver that is missing a driver. Do an update, can't find a driver. I use the touchpad and keyboard on the laptop. Go into
    the Microsoft 2.4 Mhz transceiver in device manager bring up the properties. Disable the driver. Then enable the driver and the Microsoft Wireless Comfort Keyboard 5000 is working again. When will Microsoft issue a new driver to correct this issue?
     
    RonaldHahm, Nov 27, 2020
    #3
  4. DAVIDSHORT_59
    DavidShort_59 Win User

    Microsoft Wireless Comfort Keyboard 5000 not working

    DavidShort_59, Nov 27, 2020
    #4
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Microsoft Wireless Comfort Keyboard 5000 not working

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