Windows 10: Microsoft Wireless Desktop 3050 with AES (PP3-00001) - USB Transceiver

Discus and support Microsoft Wireless Desktop 3050 with AES (PP3-00001) - USB Transceiver in Windows 10 Drivers and Hardware to solve the problem; I purchased the Microsoft Wireless Desktop 3050 in February 2019. The USB transceiver physically broke and is not longer usable. How to I purchase a... Discussion in 'Windows 10 Drivers and Hardware' started by cmland, Sep 10, 2019.

  1. cmland Win User

    Microsoft Wireless Desktop 3050 with AES (PP3-00001) - USB Transceiver


    I purchased the Microsoft Wireless Desktop 3050 in February 2019. The USB transceiver physically broke and is not longer usable. How to I purchase a replacement transceiver?

    :)
     
    cmland, Sep 10, 2019
    #1

  2. Transceiver replacement for 3050 Wireless Desktop

    Hello, I hope you are all doing well.

    I recently lost my transceiver USB for the 3050 Wireless Desktop ( accidentally broken ) and I would like to now where I can buy a replacement. The problem is that I live in Karachi, Pakistan, and can not find an outlet here that has a replacement.

    I also called the customer care here in Karachi, but they do not do hardware replacement.

    Who else can I contact for the replacement?

    Also, cannot find the relevant category. Apologies for the misnomer.

    Thank you.

    ***Modified Title from: Lost Transceiver for 3050 Wireless Desktop***
     
    Saif Ul lslam1, Sep 10, 2019
    #2
  3. Transceiver replacement for 3050 Wireless Desktop

    Hi Saif,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern. However, it is not possible as each wireless dongle and mouse/keyboard set are matched to the radio frequency that they have been configured to use, this is set at the manufacturing plant. No two wireless sets have the same
    frequency to avoid Crossover when two sets are being used in close proximity. We would suggest you to buy a new wireless set complete with matching transceiver.





    Regards.
     
    Manjunath_H, Sep 10, 2019
    #3
  4. Ramon Imp Win User

    Microsoft Wireless Desktop 3050 with AES (PP3-00001) - USB Transceiver

    Wireless desktop 800 USB transceiver issue

    Hello Jasminder,

    It looks like you're having problems with Microsoft Wireless Desktop 800 USB Wireless Mouse and Keyboard Combo. For us to effectively assist you with your concern, we would like to know the following:

    • Have you tried connecting the USB transceiver to a different USB port?
    • Do you encounter the same problem when connecting the device to a different computer?
    • Are there any error codes associated with the issue?
    • Just to verify, did you reinstall the driver or you updated it?

    We recommend that you check this
    article
    on how to troubleshoot wireless and Bluetooth problems.

    You may also want to see this article:
    Error codes in Device Manager in Windows
    .

    Keep us posted and we'll be willing to assist you further.
     
    Ramon Imp, Sep 10, 2019
    #4
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Microsoft Wireless Desktop 3050 with AES (PP3-00001) - USB Transceiver

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