Windows 10: Microsoft Wireless Keyboard 3050 causing unacceptable problem when using Alt + Numeric...

I have been using my numeric key-pad +Alt key to type Swedish characters for years on two keyboards which I still own but when using my recently bought Microsoft bluetooth keyboard to do the same I am being kicked off any application I am writing on — including Win 10's own email program! How do I get a refund, or replacement keyboard, or a firmware update from Microsoft?

:)

 

Microsoft Wireless Keyboard 3050 Hotkeys

I have a Microsoft wireless keyboard 3050. I have programmed the my favorite buttons (1-5) to open various files or folders. This only works intermittently sometimes switching to 'open items on task bar' function even though my settings in keyboard and mouse
center are set to 'open program, webpage or file'

Any suggestions?

 

Microsoft Keyboard 3050

Thank you for your suggestions dated 12 August and subsequent followup.

The problem still persists and I hope the following information will help you to give me more advice.

• What are the basic functions that are not working?

Mail button, home, and headphone buttons work. The rest do not. Also, I cannot open the file which shows the functions of the various keys.

• Any changes to the device prior to the issue?

There was an update but I did not make a note of it, sorry.

• Which Windows version?

Windows Enterprise. Version 1607.

Note. The device will not download Version 1703 but tries daily.



I have performed the clean boot operation several times. The only result is that I can now use the three buttons listed above. No other changes.

Initially, when I first purchased the keyboard, I inserted batteries, plugged in the USB stick and everything worked OK. I have downloaded the software for the 3050 keyboard from the web and tried to use that – no improvement.



I must advise you that I am using an unactivated version of Windows10. After the initial download in late 2016 I experienced lots of problems. (See my past posts on these). In an effort to clear these I had a re-installation of W10 done, which has
turned out to be unactivated. The computer and 3050 keyboard then worked perfectly for some weeks until the keyboard stopped working. It works fine as a standard keyboard. The PC also works fine with an old wired keyboard.



One further point. I also have a laptop and have connected the 3050 keyboard to it. It works 100% on the laptop!!!

I hope you can come up with some ideas.

Thanks.

 

Part replacement- Microsoft Wireless 3050 keyboard and mouse

Earlier this year I purchased a Microsoft Wireless 3050 keyboard and mouse combination. The mini USB trancievr stopped woring and I would like a replacement of that part thankyou. Christopher

* Moved from garage

* Original title: Part replacement