Windows 10: Microsoft Wireless Keyboard

Discus and support Microsoft Wireless Keyboard in Windows 10 Drivers and Hardware to solve the problem; Hi My keyboard isn't connecting with my laptop. My guess is that the batteries are flat but for the life of me i can't remove the battery cover to... Discussion in 'Windows 10 Drivers and Hardware' started by Jen_852, Sep 1, 2020.

  1. JEN_852
    Jen_852 Win User

    Microsoft Wireless Keyboard


    Hi


    My keyboard isn't connecting with my laptop. My guess is that the batteries are flat but for the life of me i can't remove the battery cover to get to the batteries. Any help would be grately appreciated!!


    Thanks

    :)
     
    Jen_852, Sep 1, 2020
    #1
  2. XYLEE DEL
    Xylee Del Win User

    Microsoft Wireless MultiMedia Keyboard

    Hi Puahiilani,

    Wireless multimedia keyboard and mouse can be used on Windows 10. Since Windows 10 has feature to make devices compatible with Windows 10. For us to help you use your devices, we suggest that you check these articles for more information:

    • Troubleshooting wireless and Bluetooth® issues. Refer to the section that says
      Setting up a Bluetooth device. You may also check the other troubleshooting steps if you've encountered any other issues while connecting your devices to Windows 10.
    • How to: Install and Update Hardware Drivers in Windows 10 by MVP Andre Da Costa. Refer to the section that says Using Compatibility Mode to Resolve Driver problems if you encounter any issues with driver compatibility while connection the
      devices.

    Kindly get back to us with the results.
     
    Xylee Del, Sep 1, 2020
    #2
  3. BOOMS
    Booms Win User
    Microsoft 5050 Wireless Keyboard & Mouse Not Detected

    Hi,
    I have a new Microsoft Mouse & Keyboard 2000 now.
    Tried what you suggested with an old keyboard, connected the new one and it's a bit better.
    I stll get an error saying the 'MKCHelper.exe' file is missing.
    I still can't uninstall/reinstall Microsoft Mouse & Keyboard Centre, as it says it is on the PC, but is not listed in the list of software to uninstall.
    When I slow the wheel scroll speed down, it works fine, but when I restart the PC I have to do it again, as it speeds up so much I can't control it.
     
    Booms, Sep 1, 2020
    #3
  4. SUDHARSHAN M K
    Sudharshan M K Win User

    Microsoft Wireless Keyboard

    Microsoft Wireless Comfort Keyboard 1.0A

    Hi Scorcher,



    Welcome to Microsoft Community.



    We are sorry to know that your Wireless key board is not working.



    What issue are you facing while using Microsoft Wireless Comfort Keyboard 1.0 A with Windows 10?



    Please follow these steps and check if that helps.



    http://www.microsoft.com/hardware/en-in/help/support/troubleshooting/keyboard/wireless-bluetooth



    Download the driver from link given below and install in Compatibility mode as there are no drivers for Windows 10.



    http://www.microsoft.com/hardware/en-us/d/wireless-comfort-keyboard



    Follow these steps to install the driver in compatibility mode.

    • Download the driver from the manufacturer’s website and save it on your local disk.
    • Right click on the setup file of the driver and select “Properties”.
    • Select “Compatibility” Tab.
    • Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.
    • Let the driver install and then check the functionality.




    If the issue still persists please contact Microsoft Hardware support team on the link given below.

    http://www.microsoft.com/hardware/en-us/support



    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Sudharshan M K, Sep 1, 2020
    #4
Thema:

Microsoft Wireless Keyboard

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