Windows 10: Microsoft wont email me my code for Minecraft Windows 10 Edition

I have already purchased Minecraft on my PC but when I click redeem code on the Microsoft Store it pops up with the screen saying to enter my code and that its been emailed to me. However, when I check my emails there is no code from Microsoft. I have checked my email is correct numerous times but no difference. Anybody know how to fix this?

:)

 

Windows 10: Issues with redeeming code for Minecraft Beta Edition.

Hi,



I realize the inconvenience you are experiencing with
redeeming a code for Minecraft Beta Edition app on Windows 10.

The issue could occur if the code is not redeemed properly or it is already redeemed.



To assist you better, please provide us the information below:

• When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

http://windows.microsoft.com/en-us/windows/learn-gift-card



Please get back to us with an update on issue with redeeming code for
Minecraft Beta Edition app, we will be happy to help.



Thank you.

 

Minecraft Windows 10 Edition code already reedemed

Hi,

Are you sure you're logging into the Windows Store with the account that you redeemed the code to?

• If you login to Mojang Account please look under "Minecraft: Windows 10 Edition Beta" and check to make sure that the code is marked as claimed. You can make sure it is by checking the date that it was redeemed on.

• If the item is not listed, you should contact Mojang support and they will assist you on the issue.

• If it is listed, then that means you successfully redeemed the code to a Microsoft account. When you did so, you were asked to login to a Microsoft account. This was the account that you redeemed the code to.

• Please go over to https://account.microsoft.com/ and check under the "Recent purchaces" header and check if "Minecraft: Windows 10 Edition Beta" is listed. If it is not, you are using the wrong Microsoft account.

• If you're not sure which account you used, you should contact Xbox support (for Step 1, use "Xbox on Windows 10"; for Step 2 under Store select "Purchase verification"; and you should be able to call/chat with Xbox support) and let them know you are unsure
  which account you redeemed the code to.

Hope this is of any help to you!

Kind regards,

Leon

 

Minecraft Win10 Edition

Hi Griffin,

If you have the previous version of Minecraft, you may download its latest version for free. Click this

link to download the game.

You'll be asked to enter a game code. If you don't have the code, kindly perform the following steps:

• Sign in with your Mojang account.
• Under Minecraft: Windows 10 Edition, select the link to request a code. The Windows 10 Store will open.
  
  Note: You'll need to sign in to or create a Microsoft account. If you sign in, use the Microsoft account you use to sign in to your Xbox account.
• If you're running Windows 10, you'll be able to download the game right after redeeming your code. If you're running an earlier operating system, you'll need to come back to the Windows Store once you're running Windows 10.
  

Keep us posted with the progress. We'd be glad to further assist you.