Windows 10: Microsoft Your Phone and headsets

Discus and support Microsoft Your Phone and headsets in Windows 10 Software and Apps to solve the problem; I have a Microsoft LiveChat LX-6000 headset USB which is set as my default communications device, but I am unable to get the Your Phone app to use the... Discussion in 'Windows 10 Software and Apps' started by MeanmanUK, Dec 19, 2019.

  1. MeanmanUK Win User

    Microsoft Your Phone and headsets


    I have a Microsoft LiveChat LX-6000 headset USB which is set as my default communications device, but I am unable to get the Your Phone app to use the headset speakers, although the mic works fine.


    The app does not appear in "app volume - device preferences" and the app itself has no option to change the default output device.


    Is this an oversight or am I missing something?

    :)
     
    MeanmanUK, Dec 19, 2019
    #1
  2. cadaveca Win User

    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue Microsoft Your Phone and headsets :p
     
    cadaveca, Dec 19, 2019
    #2
  3. Headset not working

    Hello,



    Thank you for writing to Microsoft Community Forums.



    For further clarity on the issue and to guide you accordingly, respond to the questions listed below:



    1. What is the make and model of the headset?
    2. What is the make and model of the PC?
    3. Have you tried using the headset in a different audio port?
    4. Have you tried using the headset on a different PC?


    As you have mentioned you have tried some steps, may I know, what are the troubleshooting steps you have tried?



    Also, if you are using a headset with built in Microphone, I suggest you to follow the steps mentioned below.



    1. Right click on the Speaker icon on the bottom right hand corner of the screen.
    2. Click on Sounds and under
      Recording
      Devices select the Microphone.
    3. Click on Properties and select
      Listen
      tab.
    4. Check the box Listen to this device.
    5. Now select the Default Playback Device under
      Playback through this device menu.
    6. Click on Apply and then OK.
    7. Click on OK.


    We await your response.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Dec 19, 2019
    #3
  4. meebers Win User

    Microsoft Your Phone and headsets

    Supported phones for Windows 10 Mobile Insider Preview


    Your list confirms my phone is eligible, Lumia 521. The windows Insider App fails after ~ 15 seconds, restores data and gives me error 80073cf9. I trouble shot this and went thru all the steps mentioned on several websites including MS without any luck. Short of a hard reset, this is where I am now. Suggestions appreciated.
     
    meebers, Dec 19, 2019
    #4
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Microsoft Your Phone and headsets

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