Windows 10: Microsofts Assure Plan 24 hours Tech support!

Discus and support Microsofts Assure Plan 24 hours Tech support! in User Accounts and Family Safety to solve the problem; Has anyone any idea why Microsoft's Assure Plan, 24 hours Tech support for up to five devices is not working due to their one phone number being down... Discussion in 'User Accounts and Family Safety' started by Zane5, Mar 24, 2019.

  1. ZANE5
    Zane5 Win User

    Microsofts Assure Plan 24 hours Tech support!


    Has anyone any idea why Microsoft's Assure Plan, 24 hours Tech support for up to five devices is not working due to their one phone number being down with Technical Issues!

    No one will help , no one answers emails and their web site is not fit for purpose?


    Just need to find a number that works, also had booked call backs and even one promise of phone support; but not one of them called!


    Anyone have any ideas please?


    Zane5

    :)
     
    Zane5, Mar 24, 2019
    #1
  2. PHIL IN DECATUR IL
    Phil in Decatur IL Win User

    Microsoft Assure Plan Support

    What has happened to Microsoft support for their ASSURE PLAN? I have made three attempts to contact a Chat person only to get responses asking me questions with no box for my response. I thought the Assure Plan was 24/7. Apparently no one works on Sunday
    who knows there is a problem with getting a response.

    I used to be able to talk to a person on the phone but now they don't work weekends. I am extremely frustrated with their lack of support (that I paid for).

    If this keeps up I am going to switch to Google.
     
    Phil in Decatur IL, Mar 24, 2019
    #2
  3. CHIP PEARSON
    Chip Pearson Win User
    The $150 MS Assure Tech Support Plan Is A Fraud

    I purchased the $150 MS Assure Tech Support plan. EVERY time I attempt to use it, I get a message that I have logged in too many times, and that I should try again later. In almost a year, I have not been able to contact MS Assure and get the support
    THAT I PAID FOR. This plan is a rip off. MS has no intention whatsoever of honoring their contractural obligations. DO NOT WASTE YOUR TIME AND MONEY ON THIS PLAN. IT IS FRAUD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
     
    Chip Pearson, Mar 24, 2019
    #3
  4. YETIFREDDY
    yetifreddy Win User

    Microsofts Assure Plan 24 hours Tech support!

    Microsoft Assure Premium Tech Support subscription issue on Windows 10.

    I too have Assure plan Plan info states 24/7 help Call this morning Recording - not open call back but did not give hours.
     
    yetifreddy, Mar 24, 2019
    #4
Thema:

Microsofts Assure Plan 24 hours Tech support!

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