Windows 10: MIdi signal not being recieved

Discus and support MIdi signal not being recieved in Windows 10 Drivers and Hardware to solve the problem; I have a yamaha dgx 679 and a couple weeks ago I was using it as a midi keyboard and It worked fine, I tried it out again and now it doesn't work. I... Discussion in 'Windows 10 Drivers and Hardware' started by Daniel_4412, Jun 10, 2021 at 5:28 PM.

  1. MIdi signal not being recieved

    I have a yamaha dgx 679 and a couple weeks ago I was using it as a midi keyboard and It worked fine, I tried it out again and now it doesn't work. I have a driver installed that is from the manufacturer and that is working fine so I'm not sure why this doesn't work. if anyone has any ideas id be happy to hear them

  2. tomtehtom Win User

    Midi Keyboard Disconnects/Stops Signal after random amount of time.

    I have tried what you suggested and still not luck. It has now stopped getting signals through altogether so your methods in reality made the issue worse. Is there not a generic microsoft driver that will come up as a usb midi device and not a composite
    device in the device manager? Thanks

    • Have you already checked if the device shows in the Device Manager?
    Yes. Just checked and both MIDI keyboards are listed.

    • Have you tried testing the device to a different PC and the same issue occurs?
    Yes....I just hooked up a Dell Pro Windows 10 laptop purchased late last year. 00325-80685-21181-AAOEM. I plugged in the AKM320 MIDI keyboard - (no drivers needed) The system sounded but did not show the AKM320 in Device Manager. I did the same with the
    ACORN Masterkey 49 with the same results. I did open the Piano Marvel site and try to get a recognition of either keyboard, and non were even listed. They did list on my main computer, but did not light up the site indicator for a MIDI signal being received
    as already reported.

    Also: I activated a Windows 7 computer here and plugged in the AKM320 MIDI. The device appeared in "game controllers" I installed another DAW in that computer- Cake Walk and was able to get the computer and DAW to read my signals from the AKM keypad. I
    went to the Piano Marvel site but the same outcome occurred- the site did not read my signals from the MIDI key board.

    • Are you getting any error messages when connecting the device to your PC?
    When I turn on both piano MIDI keyboards without the DAW running, no error or notice appears--but a connection sound does occur. However when I turn on either keyboard
    while the DAW is running, I get a notice that a MIDI device has been added.

    • What build and version of Windows 10 are you using?
    2017 Windows 10. I do have an ID number...****************- installed in 2016

    I really appreciate your interest in this issue and am glad to check any other areas for you. I have tried everything with no success. One bit of info....There are two programs I've tried to use both of which have a midi keyboard detection in their programs.
    Sight Reading Practice - Piano Music Sight-Reading Practice and Piano Marvel both do not read my midi keyboards. (But my DAW reads both and plays notes) Also a program called MIDI OX was installed by Piano Marvel's tech and the program detected both MIDI's. I am glad to pay for
    any consult should it become necessary.

    Thanks again,


    ***Personal information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questions for
    more information on how you can protect your privacy.***
    MikeMalsbary, Jun 10, 2021 at 5:30 PM
  4. MIdi signal not being recieved

    Midi Keyboard Disconnects/Stops Signal after random amount of time.

    Hi Tom,

    Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

    I see that you are facing issue with the connectivity of the midi keyboard.

    Please answer the below questions to help you assist better,

    1. What is the make and model of the midi keyboard?

    2. Do you get any error when the Midi keyboard fails to work?

    Follow the below methods and check if it helps,

    Method 1: Connect the midi keyboard and run the below troubleshooter,

    Run hardware and Device troubleshooter

    • Click on the Start button, and type “Troubleshooting” on the search bar.
    • Click on troubleshooting, then click on “Hardware and sound”.
    • Under Hardware and sound, click on “hardware and devices”.
    • A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start
    Method 2: Uninstall and reinstall the latest USB drivers from the computer manufacturing website.

    Follow these steps to un-install the drivers:

    1. On the search bar type “
    Device Manager

    2. On the left pane locate “Universal Serial Bus Controllers” and expand by clicking on it.

    3. Right on all the USB adapters and click “Uninstall’

    4. Download the latest USB adapter setup file from the manufacturer’s website and install it.

    After the above method try connecting midi keyboard again and check if it helps.

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

MIdi signal not being recieved

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