Windows 10: Might have a virus

Working for a client. Opened a safe looking word doc. Followed promts to enable it started loading the doc. Had all kinds of actresses names...quickly shut it down
I had already scanned the file manually w Kasperky
Deleted it completely...everything seemed fine
This a.m. logged in, Kasperky stuck at 1% scanning something. Everything is sluggish. Used task mgr to shut down...took 10 minutes
Boots up. Loads dtop wallpaper but doesnt seem to do anything. Trying shut down from login screen seems like it will never shut down
Got it into safemode (LAN unplugged) malwarebytes doesnt find anything. Kasp looking...much slower but hasnt found anything. (I have 4 drives)
Should I boot to some sort of virus killer? I have a 2nd pc
I'm old...and suck at typing on my phone.

The doc had efax in its title and was a collection letter

Kasperky grinds away and then is just done. It does not say anything. I am in selective scan where you have to add a drive or file and when I look up its just sitting there waiting for me to add something

Logged into my Kasperky online...virus detected
Win32.badur in colorfonts
There is an option to resolve but im paranoid about connecting to the net

:)

 

Clean the Virus

Hi,

Virus infection usually happens on a computer when it is exposed to an infected website or removable devices. For us to help you clean the malware on your device, we would need you to answer the following questions:

• Which build and version of Windows are you using?
• Did you encounter any error messages related to having a virus infection on your device?
• What are the troubleshooting steps have you done so far?

In the meantime, we suggest running any available antivirus software on your PC. It would be very helpful to us if you could also provide the result of the antivirus scan process.

Looking forward to your response.

 

svcvmx.exe virus : How to remove it?

See if one or the other multi-step removal guide helps. If you can't do a step, move on to the next steps.

• How to remove DragonBoost Adware (Virus Help Guide)
• Remove the DragonBoost PUP
• Remove the Winvmx client & Vmxclient.exe PUP (Removal Guide)

 

knctr virus

Follow the steps here.

How to easily remove KNCTR Adware (Virus Removal Guide)

If it is not listed in the Control Panel, or it can't be removed there, move on to step 2. You might be able to skip the step with HitmanPro. (30 day free trial if needed)