Windows 10: Minecoins dont get added to account

Discus and support Minecoins dont get added to account in Microsoft Windows 10 Store to solve the problem; Hi, I bought the Minecfart starter edition two days ago and have encountered two problems: 1.- The 700 minecoins that are supposed to come have not... Discussion in 'Microsoft Windows 10 Store' started by MaxSilva1, Apr 19, 2020.

  1. MaxSilva1 Win User

    Minecoins dont get added to account


    Hi, I bought the Minecfart starter edition two days ago and have encountered two problems:


    1.- The 700 minecoins that are supposed to come have not get added to my account. Still sometimes when I open the marketplace, appears a message saying "there is an ongoing purchase, do you want to do it with account?" something like that. When I click on accept, appears the message "You have bought minecoins" but they do not appear.


    2.- For some reason the beta mode is enabled and i have never turned that option on. I have tried suscribing and unsuscribing from the Xbox Insider App, reinstalling the game several times. Nothing happens. I bought the game because I would really just to play casual.


    Like I wrote, I've reinstalled the game many times and tried to fix this problems in different computers. The microsoft troubleshouter does not help and the support in US and other countries does not load at all. Also I've tried to get a refund but this option does not appear.


    Please help.


    sorry for the english

    :)
     
    MaxSilva1, Apr 19, 2020
    #1

  2. Minecoins

    I bought the Windows 10 Starter edition and then ran out of minecoins and since the minecoin shop was glitching out so I bought the master edition but I did not get the minecoins
     
    RustyestTuna 17, Apr 19, 2020
    #2
  3. Vesao Win User
    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Apr 19, 2020
    #3
  4. Yorkfire Win User

    Minecoins dont get added to account

    Minecoins

    Unable to see minecoins balance on Microsoft account. Redeemed the coins but cannot access the marketplace. After researching the issue I found that Minecraft Java edition doesn't even have a marketplace. However the card says that it works with win10.
    Very misleading to say that win 10 is supported but not to say that Java edition is not. What am I supposed to do now?
     
    Yorkfire, Apr 19, 2020
    #4
Thema:

Minecoins dont get added to account

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