Windows 10: Minecoins not appearing after purchase

Discus and support Minecoins not appearing after purchase in Windows 10 Gaming to solve the problem; Have purchased minecoins through Minecraft on Windows 10 but they do not appear and cannot use even though Microsoft account shows transaction... Discussion in 'Windows 10 Gaming' started by DerpyKing, Jan 5, 2019.

  1. DerpyKing Win User

    Minecoins not appearing after purchase


    Have purchased minecoins through Minecraft on Windows 10 but they do not appear and cannot use even though Microsoft account shows transaction complete.

    Tried singing out of windows and xbox live, restarted PC etc. with no luck.

    All of my pocket money has been wasted please fix

    :)
     
    DerpyKing, Jan 5, 2019
    #1

  2. Minecoins not showing up in my account after buying them.

    Hey so i know a few people have been having this problem and it just happened to me. After purchasing 320 minecoins, I got the Microsoft order email confirming my purchase, but I still had no minecoins. The order number is 183371880. My acccount
    name is Bluetuck43 and the email linked to it is *** Email address is removed for privacy ***. Please fix asap.
     
    Bluetuck43., Jan 5, 2019
    #2
  3. Minecoins Error

    When I try to purchase Minecraft Minecoins from the Store button on the main log-in page, I get this:

    The error in Minecraft (Win 10) states "Something Went Wrong. We're unable to connect to the store. Maybe check your internet connection?"

    My net connection is working. I'm here, looking for an answer, with you guys. Minecoins not appearing after purchase :)

    Thanks much for your time, in advance.
     
    SaturnJupiter, Jan 5, 2019
    #3
  4. Minecoins not appearing after purchase

    Child cannot use credit to purchase minecoin

    I have a child as part of my Microsoft family. On that account, they must ask any time they want to purchase something. I gave one child a $10 credit to use when they see fit.

    Family / Child computer

    1. In Minecraft Windows 10 Edition, click on the coin in the top right to purchase more coins. Currently a credit of 40 coins so it worked before.

    2. Click on the $5.99 option to purchase more coins.

    3. Click ask for permission to purchase coins.

    Go to parent computer

    4. Click Allow the purchasing of the minecoins.

    *** Get prompted to add funds to the account.

    There already is a $10 credit on the account, why can't I use that?

    5. Call Microsoft and try and get them to help out why I can't use the credit. They couldn't figure it out. I was on the phone with them for an hour.

    6. Call again to ask for a refund.

    --- Refunds are not available for credits.

    I have no idea what to do now. Microsoft has $10 I can no longer get back, nor use.
     
    MinionFactory, Jan 5, 2019
    #4
Thema:

Minecoins not appearing after purchase

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