Windows 10: Minecraft 10 - unable to connect to store please check your connection

Hi


i have minecraft 10 and cant seem to buy any minecoins anymore, i get to the store page but when i click on the buy more coins button its coming up unable to connect please check internet connection - i have tried wsreset

- reinstalling the game

- made sure im signed into xbox store and live service also

- checked the live service status

and also tried it on another system but im getting the same thing, had no trouble before till yesterday.


anyone that can help would be appreciated thanks..

:)

 

Minecraft: Windows 10 Edition: Unable to connect to world

Hi Angelito,

The game server error is one of the possible reasons why you're unable to connect to the Minecraft world. To help you resolve this concern, I need to gather more details. Kindly answer the questions below:

• Were you able to connect to an external server on Minecraft before?
• What are the troubleshooting steps you have done so far?
• When did the issue start?
• Have you tried uninstalling and reinstalling the game?
• Do you have a firewall (or antivirus firewall)? If yes, try to disable it.

Meanwhile, I suggest that you run the troubleshooter for Windows apps using the link below. This could help remove problems with an app from Microsoft Store.

Click here

 

Minecraft store wont connect

When I try to purchase a skin on minecraft store, it says unable to connect. I've run the diagnostic tool given in other posts. I've also made sure the same account is connected in both store and minecraft. Still nothing.

 

Minecraft Windows 10 edition Unable to connect.

Hello,



Sorry for the late reply.



I appreciate your efforts for trying to fix this issue. You can try few steps and check if that helps. Refer the article on

Fix problems with apps from Microsoft Store and try the steps mentioned in the article.



If the issue persists, as this is an in-game issue, you will have to contact the game developer for further support. Also, I suggest you post your query in Minecraft Forums, where you will find dedicated support for
in-game issues. Refer the section under
I have more questions! Where do I go for help? For more information. The above link will also assist you with the Minecraft Forum link and link to contact Majong Support for Minecraft on Windows 10.



You can try few steps and check if that helps in resolving your issue. Refer the article on

Fix problems with apps from Microsoft Store and try the steps mentioned in the article.



Hope it helps.

Sandeep Kumar M

Microsoft Community – Moderator