Windows 10: MInecraft Bedrock on Windows 10, Can't renew Realm

Discus and support MInecraft Bedrock on Windows 10, Can't renew Realm in Windows 10 Gaming to solve the problem; I used the 30 day trial of Realms, and we're really enjoying it, so I'd like to start a subscription. Here's what happens: I click on "renew... Discussion in 'Windows 10 Gaming' started by Bramblefae, Dec 3, 2019.

  1. BRAMBLEFAE
    Bramblefae Win User

    MInecraft Bedrock on Windows 10, Can't renew Realm


    I used the 30 day trial of Realms, and we're really enjoying it, so I'd like to start a subscription.


    Here's what happens:


    I click on "renew realm", then "30 days", then "Renew for $7.99".


    I get a popup saying "Purchase in Progress", etc. Then a Microsoft window comes up for a few seconds and says "Please wait", then nothing. It goes back to the 30 day screen and nothing happens.


    My card is good, I was able to buy Minecoins while in the free trial, I'm out of ideas on what to try and I'm pretty close to just giving up.


    Is there something I should be doing differently? A setting I should tweak? Something?

    :)
     
    Bramblefae, Dec 3, 2019
    #1
  2. SUMAN_B
    Suman_B Win User

    Minecraft Windows Bedrock Edition

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I would also suggest you to refer the Minecraft Realms FAQ https://minecraft.net/realms/faq &

    https://support.xbox.com/en-US/games/game-titles/minecraft-realms-overview    .



    For further support I would suggest you to contact the Minecraft Support

    https://help.mojang.com/customer/portal/articles/1018151-minecraft-realms    .



    Thanks,

    Suman.B

    Microsoft Community - Moderator
     
    Suman_B, Dec 3, 2019
    #2
  3. LORAINE MON
    Loraine Mon Win User
    Minecraft Realms Windows 10 Edition

    Hi Darren,

    Issues with paying the Minecraft Realms on your Windows 10 PC may occur due to a network or a server connection error. Before performing any troubleshooting steps on your PC, make sure that the Xbox Live Service is up and running on this

    link    .

    If the Xbox Live Service is up and running, you may visit
    Minecraft Realms     and perform the suggested solutions under Troubleshooting problems with Minecraft Realms.

    If you are still experiencing issues joining a friend's Realm on Minecraft, you may visit this

    link     for additional support options from Mojang Support.

    Should you have any other queries, you may contact us anytime.
     
    Loraine Mon, Dec 3, 2019
    #3
  4. NIKHAR_K
    Nikhar_K Win User

    MInecraft Bedrock on Windows 10, Can't renew Realm

    Can't Sign in to MineCraft Bedrock Edition for my Microsoft account.

    Hi,



    Thank you for writing to Microsoft Community Forums.



    In order to help you with the appropriate troubleshooting steps, please reply with the following details:



    • What is the complete error message that you are receiving?
    • From where did you download the Minecraft Bedrock Edition?
    • Were you able to play Minecraft Bedrock Edition earlier on this computer?
    • Which build version of Windows 10 is installed on the computer? To check type: winver in the search bar on the Taskbar and hit Enter.


    Please reply with the detailed information on the issue to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Dec 3, 2019
    #4
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MInecraft Bedrock on Windows 10, Can't renew Realm

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