Windows 10: minecraft 'code has already been redeemed' error

to the people who were eligible for a free copy of minecraft windows 10 because they bought it at a certain time:


did anyone also get an error saying that their code for redeeming the free copy had already been used?


trust me when i say that it truly hasn't been used. my order history for the account says i never used it, i didnt even know i had the code until a week ago, and im pretty confused and just wanting to know if anyone had this issue, and if so, did you find a way to fix it? thank you so much if you're responding, my brain hurts DX

:)

 

Windows 10: Issues with redeeming code for Minecraft Beta Edition.

Hi,



I realize the inconvenience you are experiencing with
redeeming a code for Minecraft Beta Edition app on Windows 10.

The issue could occur if the code is not redeemed properly or it is already redeemed.



To assist you better, please provide us the information below:

• When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

http://windows.microsoft.com/en-us/windows/learn-gift-card



Please get back to us with an update on issue with redeeming code for
Minecraft Beta Edition app, we will be happy to help.



Thank you.

 

Error: The code is already redeemed when trying to redeem Minecraft for Windows 10 code

When I purchased Minecraft, Minecraft for Windows 10 was included for free with the Java version. As a courtesy, Mojang provided me with a gift code for Minecraft for Windows 10, but whenever I go to the microsoft store to redeem the code, it says that it
has already been redeemed. I don't remember ever redeeming it. What's up?

***Modified title from: I've owned Java Minecraft for years now, and received a Minecraft for Windows 10 edition code from them. It won't redeem***

 

Error: The code is already redeemed when trying to redeem Minecraft for Windows 10 code

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that you receive an error, “the code is already redeemed” while redeeming Minecraft for Windows 10 edition.



We would suggest you to refer the section Troubleshooting
in the article
Redeem a gift card or code to your Microsoft account and see if that helps.



If the issue persists, you can get in touch with the
Microsoft Support Team and they will help assist you accordingly.



Regards,

Nikhar Khare

Microsoft Community - Moderator